Server-Troll Hallen

Stein Eriksen Lodge at Deer Valley•Park City, UT

About The Position

For those who seek the best, there's only Stein. Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination. Why work for the best? The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success. We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters. Summary The server performs fine-dining service points in any Lodge Food and Beverage outlet to which he/she is assigned. Adapting to the specific service taking, the Server offers hospitable, informed and prompt service. Essential Functions: Sets up kitchen and dining room work areas in a timely, thorough and consistent manner. Set-up work is completed in a capacity to handle more business than projected. Maintains all work areas in a neat, efficient manner during service. Presents a knowledgeable, professional demeanor at all times during service. Prioritizes, organizes and maintains efficiency as work volume fluctuates. Uses high level technical service practices. Displays knowledgeable command of menu items and products offered in his/her outlet, as well as specific Lodge and general local and greater area information. Knowledgeable of hours, styles, and menu items for all department outlets. Concise, effective, respectful communication practices with all co-workers, including all kitchen staff in effort to expedite food order entry, pick-up and service. Ensure adherence to all house policies and state regulations for liquor service and smoking. Accurate, prompt and responsible collection of payment and signed guest checks at conclusion of guest service. Accurate, consistent reconciliation of all receipts, sales reporting and shift close paperwork. Clean up, break down and re-set of work station and dining room performed thoroughly and efficiently. Other Responsibilities: Informed of Lodge and department policies, events and activities with ability to respond to any inquiries. Know work schedule and follow department policies on schedule requests and shift swapping. Practice safety, good judgment and responsibility regarding work place hazards and handling all department and Lodge property and equipment. Make all interactions mutually respectful and generally contribute to a constructive atmosphere. See responsibility for high standards of presentation to the guest as extending property-wide and beyond your immediate work area. Examples include policing of trash; being self-motivated to provide additional dusting or vacuuming as needed in your work area. Strive to always be ready for unexpected high business volume, including assisting in other outlets when they are unexpectedly busy. Contribute to department and Lodge goals. Read, know and follow content of employee handbook. Other work-related duties as assigned.

Requirements

One - Two years industry experience in server capacity, preferably In fine dining establishment emphasizing quality in a broad range of food and beverage items and precise technical service.
Good communication, organization and concentration skills.
Attain Utah state approved liquor handler’s certification within 90 days of hire and produce and retain certificate.
Ability to work with other servers and all other department staff as a team to attain consistent execution of department standards.
Ability to lift, push & pull up to 50 pounds.

Responsibilities

Sets up kitchen and dining room work areas in a timely, thorough and consistent manner.
Set-up work is completed in a capacity to handle more business than projected.
Maintains all work areas in a neat, efficient manner during service.
Presents a knowledgeable, professional demeanor at all times during service.
Prioritizes, organizes and maintains efficiency as work volume fluctuates.
Uses high level technical service practices.
Displays knowledgeable command of menu items and products offered in his/her outlet, as well as specific Lodge and general local and greater area information.
Knowledgeable of hours, styles, and menu items for all department outlets.
Concise, effective, respectful communication practices with all co-workers, including all kitchen staff in effort to expedite food order entry, pick-up and service.
Ensure adherence to all house policies and state regulations for liquor service and smoking.
Accurate, prompt and responsible collection of payment and signed guest checks at conclusion of guest service.
Accurate, consistent reconciliation of all receipts, sales reporting and shift close paperwork.
Clean up, break down and re-set of work station and dining room performed thoroughly and efficiently.
Informed of Lodge and department policies, events and activities with ability to respond to any inquiries.
Know work schedule and follow department policies on schedule requests and shift swapping.
Practice safety, good judgment and responsibility regarding work place hazards and handling all department and Lodge property and equipment.
Make all interactions mutually respectful and generally contribute to a constructive atmosphere.
See responsibility for high standards of presentation to the guest as extending property-wide and beyond your immediate work area. Examples include policing of trash; being self-motivated to provide additional dusting or vacuuming as needed in your work area.
Strive to always be ready for unexpected high business volume, including assisting in other outlets when they are unexpectedly busy.
Contribute to department and Lodge goals.
Read, know and follow content of employee handbook.
Other work-related duties as assigned.

Benefits

Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
Competitive wages and bonus plans to recognize your dedication and service with us
Paid training time and programs
Chef prepared meals daily in our cafeteria, at no cost to you
On site heated garage for employee parking -a great perk in winter!
Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
Flexible schedules and time off policies to accommodate family, school, and other activities
Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
Monthly team member appreciation events and recognition programs
Hotel room, spa, dining, shopping, ski/snowboard rental discounts available