Server - Huddle House
About The Position
Server + Reports to General Manager POSITION RESPONSIBILITIES: + Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform + Greet all customers with a smile and a verbal greeting + Review menu with customers when needed, suggestively sell products and take order from each customer at the table. + Correctly ring in orders and deliver food in a timely manner to the customer when food is cooked. + Handle money from customers; ring up tickets using the POS system and make proper change. + Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over. + Complete the position checklist while stocking and preparing the unit for the next shift + Using all tools provided by the manager, keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors. + Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints. + Know the menu, the daily features when applicable, which juices, and add-ons and desserts to suggestively sell + Know and follow the Huddle House steps of service with each and every guest to maximize shift sales. + Practice all rules for safety, food handling, cash security and all other restaurant policies. + Perform all prepping and cleaning duties as detailed or assigned by supervisor. + Make a difference in food cost by controlling waste and portion control. + Perform all duties with a sense of urgency
Requirements
- 16+ years old
- Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant
- Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift
- Reading, writing, basic math and verbal communication skills required.
- Mobility required during the entire shift
Responsibilities
- Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work. Remember a smile is part of the uniform
- Greet all customers with a smile and a verbal greeting
- Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
- Correctly ring in orders and deliver food in a timely manner to the customer when food is cooked.
- Handle money from customers; ring up tickets using the POS system and make proper change.
- Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
- Complete the position checklist while stocking and preparing the unit for the next shift
- Using all tools provided by the manager, keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors.
- Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
- Know the menu, the daily features when applicable, which juices, and add-ons and desserts to suggestively sell
- Know and follow the Huddle House steps of service with each and every guest to maximize shift sales.
- Practice all rules for safety, food handling, cash security and all other restaurant policies.
- Perform all prepping and cleaning duties as detailed or assigned by supervisor.
- Make a difference in food cost by controlling waste and portion control.
- Perform all duties with a sense of urgency
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
