Server - Sheraton VBO

SHAMIN HOTELS MASTER • Virginia Beach, VA

2d • $6 - $15 • Onsite

About The Position

Solete, located inside the Sheraton Virginia Beach Oceanfront, is seeking energetic, service-driven Servers to join our team. As a Server, you will play a key role in delivering exceptional dining experiences while supporting a fast-paced, team-oriented restaurant environment. If you enjoy engaging with guests, staying active, and creating memorable experiences, this is an opportunity to grow within a hospitality-driven organization.

Requirements

• High school diploma or GED preferred
• Previous restaurant or hotel experience preferred but not required
• Basic reading, writing, and math skills
• Strong communication and interpersonal skills
• Ability to work collaboratively in a fast-paced environment
• Physical ability to stand and walk for extended periods and carry trays
• Must be available 3 PM – 11 PM shifts, including weekends and holidays
• Previous experience as a server in a restaurant or hospitality setting is preferred but not required.
• Passion for providing exceptional customer service and creating memorable dining experiences for guests.
• Excellent communication skills, with the ability to interact effectively with guests and team members in a fast-paced environment.
• Strong attention to detail and accuracy in order taking, serving, and handling transactions.
• Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Willingness to work flexible hours, including evenings, weekends, and holidays, based on business needs.
• Ability to stand and walk for extended periods.
• Ability to lift and carry trays of food and beverages.

Responsibilities

• Greet guests warmly and provide attentive, professional service throughout their dining experience
• Anticipate guest needs and ensure a positive and memorable visit
• Accurately take food and beverage orders
• Maintain thorough knowledge of menu offerings, cocktails, beer, wine, and specials
• Make recommendations based on guest preferences
• Deliver food and beverages efficiently and accurately
• Utilize suggestive selling techniques to enhance guest experience and increase sales
• Monitor table maintenance, cleanliness, and overall dining room organization
• Process cash and credit card payments accurately
• Follow proper cash-handling procedures
• Adhere to all alcohol service laws and regulations
• Verify guest identification to ensure legal drinking age
• Refuse alcohol service professionally when required
• Monitor alcohol consumption and use judgment in preventing over-service
• Offer alternatives such as water or transportation assistance when necessary
• Gain TIP certification within 3 months of hire
• Participate in periodic pour tests to ensure accuracy
• Follow all company policies and procedures

Benefits

• Competitive pay
• Marriott travel discounts for associates and eligible family members
• Shamin Perks discount program (gym memberships, entertainment, travel, and more)
• $200 referral bonus after referral completes 30 days (hourly positions)
• Oceanfront work environment in a high-energy restaurant

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED