Server

Hearth Pizza Tavern•Atlanta, GA

15d•$2•Onsite

About The Position

Hearth Pizza Tavern in Sandy Springs is Looking for Outgoing, Dynamic, Energetic Servers to Join Our Team! Hearth Pizza Tavern is a place like no other. All fresh, oven-fired pies with a wide selection of beers, wines, and spirits. All of our food is fresh and made in our own kitchen, right down to homemade dough, cheeses, and toppings. Top-shelf food with a tavern feel. Guests will enjoy what we like to call “Hearth-Fired Happiness.” The ideal candidate is a hard worker, a self-starter, maintains a strong work ethic, and possesses the intangibles we are looking for: helpful, kind, fun to be around, and guest-obsessed. Having extensive knowledge of beer, liquor, wine, and cocktails is essential. A minimum of two years of high-volume serving experience is preferred. We work hard, we’re there for one another, and we take care of our guests. We strive every day to provide a fun and safe atmosphere and deliver a phenomenal dining experience for all who walk through our doors. In the simplest of terms, if you’re looking for a great place to work with a great clientele, a high level of consistency, and the support of your peers and management, this is the opportunity for you. Availability: AM and PM Shifts - Weekends are a MUST! Pay: $2.13 an hour plus tips

Requirements

Having extensive knowledge of beer, liquor, wine, and cocktails is essential.
A minimum of two years of high-volume serving experience is preferred.
Weekends are a MUST!

Responsibilities

Set dining area for service; condiments, candles, napkins, service plates, and utensils, per restaurant standards.
Follow sanitation, safety, and the company’s Alcohol Awareness policy.
Keep an eye on patron intoxication levels and respond appropriately
Following the 10 Steps of Customer Service.
Follow first-time guest procedures.
Greet tables promptly
Memorize the menu for on-demand recitation and questions about ingredients. Answer questions about menu items
Gracefully suggest/upsell additional menu items, such as cocktails, specials, and desserts.
Accurately take customer orders and relay them to the kitchen staff. Communicate with kitchen staff to ensure timely delivery of food.
Serve food and drinks to guests in a timely and professional manner
Check on guests throughout their meal to ensure satisfaction. Prebus as needed.
Handle cash and credit card transactions accurately. Follow the company's cash handling policies.
Close out all checks at the end of every shift
Maintain a clean and organized dining area, server stations, and drink stations.
Offer special assistance to patrons with specific needs, such as highchairs for children
Operate the drink fountain and coffee station. Pick up bar orders from designated areas.
Use the POS system accurately
Perform side work and side duties as assigned
Prebus
Properly open and pour wine at the tableside
Thank guests for dining with you and invite patrons to return
Perform daily/weekly/monthly cleaning tasks as needed or directed by the manager.
Adhere to grooming and appearance standards consistently - follow Dress Code.
Promptly address customer service issues and refer to management when necessary