SERVER
About The Position
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. - Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift. - Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections. - Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware. - Employee will use POS system to accurately account for all consumed food and beverage per guest. - Accurately delivers to all guests the items ordered. - Assists other employees in food and beverage delivery - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs at all times. - Attends all meeting as scheduled by Outlet Manager. - Provides harmonious working environment while being sensitive to the needs of the employees and the guests. - interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery. - Ensures that outlet is maintained and clean during all periods of operation. BRING US YOUR BEST. QUALiFiCATiON REQUiREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered.
Requirements
- Sanitation Certified, Certified Bartender, TiPS Training.
- 2 years of experience in Hospitality table service in a mid- to high-volume steakhouse or fine dining operation.
- Ability to communicate in a clear and concise manner.
- Ability to calculate figures, amounts, discounts, and percentages and apply to practical situations.
- Ability to apply commonsense understanding to carry out written or oral instructions.
- Ability to deal with problems with multiple variables.
- Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
Nice To Haves
- Previous experience in a fine dining environment and/or Casino food and beverage steakhouse facility preferred.
Responsibilities
- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift.
- Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections.
- Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware.
- Employee will use POS system to accurately account for all consumed food and beverage per guest.
- Accurately delivers to all guests the items ordered.
- Assists other employees in food and beverage delivery
- Attends required Quality & Training classes from HR or Training Department.
- Anticipates our guests’ needs at all times.
- Attends all meeting as scheduled by Outlet Manager.
- Provides harmonious working environment while being sensitive to the needs of the employees and the guests.
- interacts with employees and guests in professional and consistent manner to solicit feedback on operations and execution of service delivery.
- Ensures that outlet is maintained and clean during all periods of operation.
Benefits
- wellness programs designed to support our team members' financial, physical, and mental well-being
- day-one medical coverage
- 401(k) matching
- annual performance bonus
- Paid time off is earned according to the local policy and increases with the length of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
