Server

Denny's•Aurora, IL

14h•Onsite

About The Position

The Server role at Denny's involves welcoming guests, providing attentive service, accurately taking and relaying orders to the kitchen, and promptly delivering food and beverages. Key responsibilities include utilizing upselling techniques, offering menu recommendations, and encouraging guests to join the Denny’s Rewards Program. The position also requires maintaining a clean dining environment, efficiently processing payments, and collaborating with both Front of House (FOH) and Back of House (BOH) team members to ensure smooth service.

Requirements

Strong communication skills and attention to detail
Ability to multitask in a fast-paced environment
Confidence in upselling, menu recommendations, and guest engagement
Basic math and cash-handling skills
Must be 18+
Flexible availability — nights, weekends, holidays

Nice To Haves

Experience as a Server, Waiter, Waitress, FOH Staff, or in customer service

Responsibilities

Welcome guests and provide attentive service throughout their visit
Take orders accurately and relay them clearly to the kitchen
Deliver food and beverages promptly and correctly
Use upselling skills to recommend specials, combos, and popular menu items
Ask guiding questions to help guests make selections (e.g., “Would you like to add a side or are you ready for dessert?”)
Offer confident menu recommendations based on guest preferences
Invite guests to join the Denny’s Rewards Program, explaining benefits such as exclusive offers, birthday treats, and earning points toward free meals
Maintain a clean, organized dining room
Process payments efficiently (cash, card, digital)
Work collaboratively with FOH and BOH team members to ensure smooth service