AC Server Experience Curator

Coury Hospitality • Palo Alto, CA

5d

About The Position

AC Hotel Palo Alto is where innovation meets hospitality. Nestled in the heart of Silicon Valley, it offers a sleek, modern workspace surrounded by creativity, culture, and cutting-edge tech. With a team-focused culture and an atmosphere that blends style with purpose, it’s the perfect place to grow your career while delivering exceptional guest experiences in one of California’s most dynamic regions.
At Coury Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience.
AC Hotel Palo Alto invites discerning travelers to experience hospitality with a European soul. As part of the esteemed AC Hotel brand, our property blends minimalist elegance with intuitive service in the heart of Silicon Valley. With thoughtfully designed spaces, curated amenities, and a passion for detail, our hotel is a haven for both business and leisure guests seeking a stay beyond the ordinary.
We’re seeking Servers who lead with poise, prioritize every detail, and offer genuine connection—professionals who conduct the dining experience with expertise, emotional intelligence, and a dedication to excellence.

Requirements

• Excel in fast-paced, high-touch dining environments
• Possess a confident, welcoming presence and strong communication skills
• Are deeply knowledgeable in upscale food and beverage service, including wine and spirit pairings
• Take ownership of the guest experience and anticipate needs before they arise
• Move with intention, elegance, and urgency
• Bring prior serving experience in fine dining, luxury hospitality, or high-end service environments
• Are reliable, polished, and team-oriented
• Can lift up to 30 lbs and stand for extended periods

Responsibilities

• Lead each guest through a curated and memorable dining experience
• Offer warm, attentive, and elevated service from seating to farewell
• Present menus, explain offerings, and make thoughtful recommendations based on guest preferences
• Demonstrate extensive knowledge of food, wine, and cocktails—including ingredients, pairings, and preparation
• Accurately enter orders in the POS system and communicate special dietary needs clearly
• Deliver and clear food and beverages with efficiency, polish, and attention to timing
• Maintain a well-stocked, orderly service station and ensure seamless table turnover
• Collaborate closely with the kitchen and service team to provide synchronized, guest-centric service
• Resolve guest concerns with professionalism, empathy, and grace
• Uphold all sanitation, safety, and responsible service standards

Benefits

• Work in a design-forward hotel inspired by European hospitality
• Help curate elevated experiences that delight our guests
• Be part of a collaborative team that values dedication, craft, and growth
• Enjoy access to a modern property near leading tech campuses and cultural attractions
• Grow with Coury Hospitality—a company redefining hospitality through intentional service and excellence

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees