Server - Big E's Midland

Suburban Inns•Midland, MI

54d•$5•Onsite

About The Position

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Server Starting wage: $4.74/hr plus Tips Server Position Summary: Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.

Requirements

Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
None
TIPS or ServSafe Alcohol Certification (May be completed upon hire)
Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.

Responsibilities

Report to work in professionally appropriate attire, presented neat and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Check section assignment
Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
Roll lunch/dinner silverware (knife, fork)
Take room service orders and deliver them to guests
Obtain orders from guests ensuring accuracy
Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
Verify accuracy of the bill, and present to the guest
Handle all cash and credit card charges as prescribed by standard operating procedures
Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
Complete assigned shift duties
Pre-bus tables
Run food and help others when able
Provide pool service to guests in pool area
Complete closing shift work
Exhibit regular and recurrent attendance records
Other duties as requested by management

Benefits

Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)