Summary: Takes food and beverage orders and efficiently delivers items to dining room guests. Essential Duties and Responsibilities: Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service. Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Demonstrates complete understanding of menu items, ingredients, guest diets and allergens. Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibits exceptional communications skills and demonstrates ability to get along well with others. Promotes a clean, safe and neat environment for guests. Mains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor. Ensures that the dining room is properly set up prior to and after the service period; keeps the area clean and neat. Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties during special events. Performs other duties as assigned.
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Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees