Server

WELLQUEST LIVING LLC•Elk Grove, CA

1d•Onsite

About The Position

The Wait Staff is responsible for serving food in a friendly, courteous manner and helpful attitude at a WellQuest Living community. This role involves a variety of duties in and around the dining area and kitchen, with a primary focus on resident satisfaction. Key responsibilities include serving meals to residents, family members, and visitors professionally, ensuring compliance with proper serving techniques, assisting with menu selections, accurately taking food and beverage orders, and verifying that prepared food matches orders, including special requests and substitutions. The Wait Staff must be knowledgeable about menu items, their preparation, ingredients, and cooking methods. They are also responsible for ensuring plates are presentable, serving food using large oval trays and tray stands, preparing to-go or delivery orders, and acting as a liaison between kitchen and dining room staff for order corrections. Additional duties include tracking resident meal attendance, delivering meals to rooms, preparing and cleaning the dining room before and after meals, checking and restocking supplies, bussing tables, maintaining a clean and sanitary work environment, and reporting equipment safety issues. The position requires cooperation, flexibility with daily schedules, assisting with food inventory, dishwashing, and breaking down deliveries as needed. The Wait Staff is expected to display tact and friendliness, support community marketing efforts, communicate any observed resident changes to a supervisor, maintain a safe environment, encourage teamwork, and uphold a positive professional image.

Requirements

Must have criminal record clearance.
Must be at least 16 years of age.

Responsibilities

Make resident satisfaction the number one priority.
Serve meals to residents, family members and visitors in a professional, dignified, efficient and courteous manner.
Assure compliance with all proper serving techniques/etiquette (e.g., serving from left, clearing used dishes between courses, etc.).
Assist residents with menu selections as needed.
Accurately and professionally take residents and guests’ food and beverage orders.
Verify food prepared matches items ordered on POS.
Ensure food orders reflect special requests, including menu substitutions.
Identify how various menu items are prepared, ingredients, and cooking methods especially for daily specials for residents and guests.
Ensure that plates are presentable before serving.
Bring and serve food using large oval trays and tray stands; and preparing to-go or delivery orders appropriately.
Serve as a liaison with kitchen and dining room staff to make corrections or adjustments to orders as necessary.
Track residents’ attendance at meals.
Deliver meals to resident rooms as required.
Prepare dining room prior to each meal by performing necessary cleaning and stocking (salt shakers, pepper shakers, sugar bowls).
Check dining room stock and nourishments.
Pull old items and restock as necessary.
Clean tables and chairs after meals and pick up floor areas.
Bus tables and return all dishes to the kitchen.
Maintain clean and sanitary work environment at all times.
Report equipment safety issues to Culinary Services Director or Dining Services Manager.
Cooperate to get work done and is flexible with daily schedule.
Assist in food inventory and/or wash dishes when needed.
Assist in breaking down deliveries and puts away stock as needed.
Follow standards for time and attendance.
Display tact and friendliness when dealing with residents, families and visitors.
Provide support to community’s marketing efforts through positive/friendly interaction during all property tours and telephone contact with the public, and as directed by a supervisor.
Communicate any observed or suspected resident change of condition to a supervisor immediately.
Maintain a safe and secure environment for all staff, residents and guests, following established safety standards.
Encourage teamwork through cooperative interactions with co-workers and other departments.
Support a positive and professional image through actions and dress.
Performs other duties consistent with the position as assigned by the Culinary Services Director or Dining Services Director.