Server

FIRESTONE WALKER INC • Paso Robles, CA

29d • $17 - $17 • Onsite

About The Position

Born in a humble shed on the back-forty of the family vineyard, Firestone Walker is a California beer company like no other – founded by two brothers-in-law who simply wanted to make the perfect beer. Now a regional craft brewery, our singular purpose remains – to craft the world’s best beers. Passionately in pursuit of the perfect beer… and never satisfied.

Requirements

• High School diploma or higher, must be 18 years of age or older
• Must be able to obtain Food Handlers Card within new hire training period
• Must be able to obtain California Responsible Beverage Service certification within new hire training period
• Must be available to work weekends
• Very strong organizational skills.
• Ability to always maintain professionalism even under high volume, stressful times, and situations
• Ability to manage and multitask in a fast-paced environment.
• Ability to give high priority to customer satisfaction.

Nice To Haves

• Prior experience in a fast-paced restaurant doing above or similar duties or prior customer service experience is preferred

Responsibilities

• Greet guests, provide customers menus and/or inform them of the QR code scanner
• Take and deliver food and beverage orders while answering menu and beer-related questions
• Understand the fundamentals of the beers offered and the brewing process
• Know the menu items, including basic ingredients, preparation, allergies, and sensory descriptions (i.e., sweet, savory, spicy, roasted, etc.)
• Process POS transactions accurately, including cash and card payments
• Monitor tables and respond promptly to guest needs through service
• Maintain cleanliness and sanitation of dining and service areas
• Resolve guest concerns professionally and notify management when needed
• Enhance guest experience through attentive and proactive service
• Wear the correct uniform and maintain neat, clean appearance
• Work collaboratively with team members to ensure efficient and smooth operations
• Maintain a working knowledge of all company and taproom policies and procedures
• Perform other duties as assigned

Benefits

• Employee discount of 50% off food, beer, and merchandise
• Periodic beer giveaways for employees 21+
• Flexible Savings Account (FSA)
• Paid Sick Leave
• 401(k) retirement plan including company paid profit sharing & 4% safe-harbor matching
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees