Server

AlterraOlympic Valley, CA
Onsite

About The Position

This seasonal Server position at Palisades Tahoe provides guests with the highest quality dining experience possible by taking orders and delivering food and drinks in a professional and efficient manner. Applicants must be 18 years of age. The base hourly pay range for this position is $17.00-$22.07 per hour, with actual pay varying based on factors like experience, education, training, and location. This role is part of Palisades Tahoe Resort, LLC’s total compensation package, which may include short-term and long-term incentives and region-specific benefits. Both full-time and part-time seasonal positions are available at multiple venues within Palisades Tahoe.

Requirements

  • Applicants must be 18 years of age.
  • Effective communication skills, oral & written.
  • Strong sense of customer service & safety awareness.
  • Able to understand and follow verbal and written instructions.
  • Have a neat & clean appearance in compliance with the company grooming standards.
  • Punctual, able to report at scheduled start time.
  • Work well as part of a team.
  • Able to remain patient, calm and composed in a fast paced, high volume demanding environment.
  • High School Diploma or GED.
  • Two years serving experience.
  • Must have or be able to obtain a California Food Handlers card.

Nice To Haves

  • Knowledgeable about all aspects of the menu, restaurant and Palisades Tahoe or be able to locate information.

Responsibilities

  • Provide customers with top quality customer service in a friendly and positive manner.
  • Present menus, explain how various menu items are prepared, and describe ingredients and cooking methods.
  • Inform customers of daily specials.
  • Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Properly open and pour wine at tableside.
  • Place order using POS system.
  • Communicate with kitchen of special needs or if a menu item is not available.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Clear tables, deposit plates and utensils in bus tubs, dispose trash and wipe tables clean.
  • Assist food runners as needed.
  • Carry food orders from kitchen to customers, fill drink orders, fill customer requests.
  • Restock condiments, utensils, napkins, cups and other items as needed.
  • Sweep floor, pick up trash.
  • Assist kitchen staff as needed.

Benefits

  • Most jobs start at $20/hour
  • Free skiing + riding privileges to 16 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
  • Generous discounts on outdoor gear, apparel, etc.
  • 401(k) plan with generous company match.
  • Free lift tickets, plus 50% off lift tickets.
  • 25%-50% discount at Food & Beverage locations at Olympic Valley and Alpine.
  • 30% discount at Palisades Tahoe operated retail stores, including The North Face, Oakley and more.
  • Employee Assistance Program (EAP).
  • Season passes for eligible dependents.
  • Free tram access.
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