Server - Smokehouse Social

Pyramid Global Hospitality

About The Position

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Smokehouse Social Restaurant team as a Server! Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time. Our Vision for our team members: Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest experiences Be appreciated for what you bring to the team Learn and grow with a company that values its associates About the role The Smokehouse Social Server is responsible for ensuring that restaurant customers have a pleasant dining experience by providing friendly & timely service. They must have an engaging personality to greet arriving guests, explain the menu offerings, and drink food and drink orders. They must keep the guests informed about food preparation times and ensure that guests are pleased with their meals and beverages. The Server must work closely with the support staff, including Bussers, Bartenders, and Cooks, to ensure that all restaurant customers have a positive experience.

Requirements

High School diploma required; some college or technical training preferred.
1+ years of previous experience as a server in full-service restaurant.
Strong communication skills; speak, read, and write English.
Food handling certifications will be required upon hiring.
Ability to work in a fast-paced environment.
Great customer service attitude to interact with every patron and create a memorable experience.
Computer proficiency to operate resort’s POS (point of sale) system.

Responsibilities

Complete side work to include preparing garnishes, stocking cold areas with cream and butter, filling and stocking salt/pepper shakers, separating linen, etc.
Display basic knowledge of cocktail and wine service.
Display knowledge of food preparation.
Displays knowledge of special and standard menu items and their ingredients.
Keep work areas clean and organized.
Operate computer in prescribed manner for recording orders, prices and ticket totals.
Receive and serve meal orders.
Report all unsafe conditions immediately.
Display knowledge of correct accounting procedures.
Greet and seat guests.
Attend required meetings.
Stock areas with linen, glassware, silver.
Complete other duties as assigned by supervisor to include cross training.