NM Cafe - Server / Waitstaff

Saks Fifth Avenue

4d•$19 - $24

About The Position

WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. YOU WILL BE: The Restaurant Server serves Neiman Marcus customers in a warm, accommodating, and professional manner consistent to the high standards set by Neiman Marcus.

Requirements

High School diploma or GED preferred
Experience in serving food and beverage and following proper table service guidelines
Ability to work autonomously
Motivated and results-driven
Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
Thorough knowledge of food, including preparation and culinary terminology
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Responsibilities

Serves assigned seating section of dining area in a professional and gracious manner
Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
Leverages knowledge of wine, beer, and spirits, including technical and service procedures
Interacts graciously with the public and handles multiple duties at the same time
Participates in daily pre-shift meeting
Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
Cleans and maintains restaurant and workstation
Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes Clean and professionally styled hair and nails, maintained to avoid food contamination risks
Exercises integrity with scheduling
Punches in before and out after every scheduled shift
Follows established procedure for schedule and shift changes
Takes appropriate lunch breaks when applicable, punching accordingly
Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Benefits

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
medical insurance
dental insurance
vision insurance
401(k) retirement plan
basic life insurance
supplemental life insurance
disability insurance
a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)