Server Assistant - The Benson Hotel

Sage Hospitality • Aurora, CO

1d

About The Position

A Modern Pioneer’s Retreat at the Heart of Colorado Innovation Nestled within the dynamic UC Anschutz Medical Campus in Aurora, The Benson Hotel & Faculty Club is where innovation meets rejuvenation. Designed as a refined gathering place, our boutique hotel invites business leaders, global thinkers, students, and creatives to connect, collaborate, and recharge. Reflecting the pioneering spirit of the West, The Benson offers a luxurious yet approachable atmosphere—a sanctuary where hospitality, discovery, and community flourish. Job Overview To act as an assistant to the server, by capably handling all guest needs while working as a cohesive team within the entire Urban Farmer Front of the House Staff.

Requirements

• Responsible for the timely delivery of food and beverages, ensuring that plate and drink presentations along with food quality are of the highest standard possible.
• Clear and reset tables in accordance with established standards in order to seat new customers as quickly as possible.
• Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Maintain complete knowledge of all liquor brands, wines, beers, and non-alcoholic selections, glassware, and garnishes in the restaurant.
• Retain complete knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Retrieve cleaned dishes, glassware and utensils from the dish room and distribute to each service station in order to keep a ready supply available for restaurant use.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Respond appropriately to guest requests.
• Be empowered to deliver what the guest needs in a timely fashion and with impeccable communication to the server.
• Knowledge of P.O.S. and manual systems.
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
• Comply with all departmental policies and service procedures.
• Assist other employees and departments to contribute to the best overall performance of the department and the hotel.

Responsibilities

• Responsible for the timely delivery of food and beverages, ensuring that plate and drink presentations along with food quality are of the highest standard possible.
• Clear and reset tables in accordance with established standards in order to seat new customers as quickly as possible.
• Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Maintain complete knowledge of all liquor brands, wines, beers, and non-alcoholic selections, glassware, and garnishes in the restaurant.
• Retain complete knowledge of all menu items, prices, preparation method/time, major ingredients, and quality standards of taste, appearance, texture, serving temperature, portion size, garnish, and method of presentation.
• Retrieve cleaned dishes, glassware and utensils from the dish room and distribute to each service station in order to keep a ready supply available for restaurant use.
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Respond appropriately to guest requests.
• Be empowered to deliver what the guest needs in a timely fashion and with impeccable communication to the server.
• Knowledge of P.O.S. and manual systems.
• Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up, and dress code of the restaurant.
• Comply with all departmental policies and service procedures.
• Assist other employees and departments to contribute to the best overall performance of the department and the hotel.

Benefits

• Exceptional Benefits & Perks:
• Explore & Save Enjoy exclusive discounts at Sage Hotels & Restaurants nationwide—your gateway to unforgettable experiences across the country.
• Comprehensive Health Coverage We've got you covered with medical, vision, and dental insurance because your well-being matters.
• Join a Culture That Celebrates You At Sage, you're part of a community. We're building something special: a place where creativity thrives, passion drives every detail, and belonging isn't just a buzzword; it's who we are.
• Ready to be part of something extraordinary? Let's create the future of hospitality together.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed