Server Assistant - Pauline Restaurant (Full-Time/PM shift)

Proper Hospitality LLC•Miami Beach, FL

2d•Onsite

About The Position

Introducing The Shelborne by Proper, a holistic restoration of Miami’s iconic beachfront landmark. Now open, the hotel has undergone an extensive transformation that honors its storied past while embracing modern luxury. The revitalized property preserves the 1940 Art Deco distinction and authentic charm originally envisioned by celebrated architects Morris Lapidus and Igor Polevitzky. From reimagined interiors to refreshed guest experiences, every detail reflects a seamless blend of heritage and contemporary sophistication. The Shelborne introduces four vibrant new food & beverage destinations to the neighborhood, each suited for warm weather dining, with an all-day signature restaurant, a lobby bar- lounge, and curated cafe. Resort amenities include a spacious pool and lush garden lounge, indoor-outdoor cabanas, sundeck terrace, state-of-the-art fitness center, dedicated access to a private beach club, and more than 15,000 square feet of indoor-outdoor meeting & event space. Job Summary: The Server Assisatnt is responsible for supporting the team by ensuring that the dining area remains clean, organized, and well-prepared for each guest. You will assist with clearing tables, resetting dining spaces, and maintaining overall cleanliness, allowing servers and other staff members to focus on delivering exceptional guest service. Your role will directly contribute to a positive dining experience and ensure that the outlet operates efficiently.

Requirements

High school diploma or equivalent preferred.
Previousexperience as a busser or in a similar support role within a restaurant or hospitality environment is a plus but notrequired.
Knowledge of sanitation and safety procedures in a restaurant setting.
Strong attention to detail, particularly when it comes to cleanliness and organization.
Excellent communication and interpersonal skills to work efficiently with team members and engage with guests as needed.
Ability to stay focused and work efficiently in a fast-paced environment.
Strong teamwork and willingness toassistothers when necessary to ensure smooth operations.
Ability to stand and move around the dining room for extended periods.
Ability to lift and carry up to 25 pounds, including trays, dishes, and supplies.
Ability to bend, stoop, and reach to clean and organize the dining area.

Responsibilities

Clear tables promptly after guests finish their meals, removing all used dishes, glassware, and utensils.
Reset tables quickly and accurately with clean utensils, plates, glassware, napkins, and condiments, ensuring tables are prepared for the next guest.
Maintain cleanliness in the dining area, including wiping down tables, chairs, and booths as needed.
Assistin cleaning and sanitizing high-touch areas, such as menus, door handles, and the restrooms,in accordance withhealth and safety standards.
Ensure that dining stations are clean and well-stocked with necessary items, such as condiments, silverware, and napkins.
Assistservers in delivering food and beverages to guests when needed, ensuring thetimelyandaccuratedelivery of orders.
Help servers with refilling drinks, delivering bread or appetizers, and checking in with guests to ensure their satisfaction.
Respond to guest requests foradditionalitems or services in a friendly andtimelymanner.
Ensure that guests feel comfortable and are provided with a clean, organized dining environment.
Work closely with servers, kitchen staff, and other team members to ensure the efficient flow of service and that all guest needs are met.
Communicate effectively with the rest of the restaurant team,providing assistancewhere necessary to support service during busy periods.
Assistin the opening and closing duties of theoutlet, ensuring all tasks are completed properly before and after service.
Helpmaintainstock levels of items such as napkins, silverware, and glassware.
Ensure that the restaurant’s storage areas (e.g., linen closets, supply cabinets) are organized andwell-maintained.
Assistwith inventory control and notify management if supplies are running low.
Follow all safety and sanitation procedures, including proper lifting techniques and food safety guidelines.
Useappropriate cleaningsuppliesand ensurethey are handled safely.
Adhere to all company policiesregardingcleanliness and safety to ensure a safe environment for guests and staff.