Server Assistant, Desire Oyster Bar

Sonesta International Hotels Corporation•New Orleans, LA

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The server assistant is responsible for the clearing and setting of tables as well as providing assistance to the service team in a timely manner.

Requirements

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.
Track record of delivering exceptional guest or client experience
Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates.
Strong communication skills
Appropriate professional appearance and demeanor
Valid ServSafe Food Handler Certificate required

Responsibilities

Assists servers in their tasks
Ensures all service stations in the kitchen are stocked and ready for service
Removes soiled dishes from table; brings to dish washing area
Completes set up and teardown of dining events as assigned
Carry food trays to tables using the correct seat positions on the ticket
Place entrée to the correct seat positions accordingly
Sets tables with silverware, glassware and other items
Polishes silverware before and after shifts
Cleans dining room areas
Stocks servers’ station with supplies
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
Build solid relationship with your Colleagues
Treat colleagues with respect and dignity
Deliver Passionate & Engaging Service to our Guests
You will be passionate and truly engaged in taking care of our guests, recognizing individual guests and anticipating their unique needs in order to exceed their expectations
You will consistently deliver our GUEST model: G reet or welcome everyone, warmly with a smile U se eye and ear contact and guest’s name E stablish/anticipate needs S olve and own all requests/complaints T hank everyone