Front of House Employee - Server Assistant

North Fork Tavern•Eugene, OR

26d•$15•Onsite

About The Position

We are looking for a dynamic and customer-oriented Front of House Employee to join our team. This role is crucial for creating a welcoming atmosphere and ensuring a positive customer experience. Responsibilities may include greeting guests, taking togo orders, managing payments, and maintaining cleanliness in the dining area. North Fork is a northwest outdoor-inspired restaurant focused on ingredients from local farms and Oregon suppliers. From the reclaimed fir that makes up our bar to the garnishes in our cocktails, sourcing our products locally provides our guests with a high quality farm-to-fork experience. Our Oregon grassfed beef, wild seafood from Oregon’s rivers and coast, award-winning Oregon beers and a small vineyard wine list are just a few ways we honor the bounty Oregon has to offer. Our goal is to be the go-to restaurant for anyone wanting to experience the flavors and beauty of Oregon, and where locals want to belly up. On May 1st, 2024 we re-opened our doors under new ownership by Urban Restaurant Group, a locally owned restaurant group by husband and wife; Mark and Carla Byrum. Our name might have changed from North Fork Public House to North Fork Tavern, but everything else has remained the same!

Requirements

Prior experience in a customer-facing role, preferably in a hospitality or retail setting, with a proven track record of delivering excellent customer service.
Excellent verbal communication skills, with the ability to clearly and effectively interact with customers and team members.
Ability to handle orders accurately and efficiently, even in a high-pressure environment.
Experience working collaboratively in a team-oriented environment, with a positive attitude and willingness to help colleagues.
Available to work various shifts, including early mornings, evenings, weekends, and holidays.
Capable of standing for long periods and moving quickly during busy periods.
Knowledge of or willingness to learn health and safety standards applicable to food service.
Must possess or be willing to obtain relevant food handler certifications.

Responsibilities

Greet customers as they enter the establishment, provide them with menus, and answer any initial questions regarding food and beverage options.
Take online orders accurately, process payments efficiently using POS systems, and ensure that customers receive the correct change and receipts.
Deliver food and beverages to customers in a timely manner, ensure all orders are correct, and respond promptly to any additional customer needs.
Maintain the cleanliness of the dining area, including tables, chairs, and service stations, throughout the shift. Ensure all public areas meet health and safety standards.