Septic Service Field Technician
About The Position
Mack Industries is hiring individuals to add to our growing Septic Service Division. In this position one would provide annual and as needed services to our residential and commercial customers. Entry level position Mack Industries trains all new hires for this position. Can reach up to $21/hr in first year of employment, earn as you master your skills! Essential Functions Performs maintenance and repair on residential and commercial septic pumps systems, control systems and aeration systems Preforms preventative and predictive maintenance Safe operation of company owned vehicle Reporting all MOV and field safety concerns to management Act as company customer service representative when needed which includes but not limited to sales transactions and communicating customer concerns Willingness to learn septic and pump systems Willingness to develop new skills and progress current skills Willingness to assist other departments as needed
Requirements
- High School diploma or equivalent
- Experience in customer service-related support a plus
- Ability to work in a fast-paced environment
- Ability to manage multiple operations at once
- Proficient in basic computer software and capacity to learn new systems
- Strong written and verbal communication skills
- Must be 21 years or older
- Willingness to work collaboratively within a team
- Customer focused, attentive and responsive.
- Proactive and independent with the ability to take initiative
- Shows good judgement in difficult situations
- Organized with attention to detail
- Shows accountability for efforts and results
Nice To Haves
- Any knowledge in but not limited to aerators, float switches, alarm systems, risers, check valves and 110V-230V control panels is preferred but not required
- Basic electrical knowledge preferred but not required
- Basic plumbing knowledge preferred but not required
Responsibilities
- Performs maintenance and repair on residential and commercial septic pumps systems, control systems and aeration systems
- Preforms preventative and predictive maintenance
- Safe operation of company owned vehicle
- Reporting all MOV and field safety concerns to management
- Act as company customer service representative when needed which includes but not limited to sales transactions and communicating customer concerns
- Willingness to learn septic and pump systems
- Willingness to develop new skills and progress current skills
- Willingness to assist other departments as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
