Field Service Technician
About The Position
H2O Innovation is a smart water treatment solutions company. We simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Our mission is to provide services on an international scale, in a people-oriented, caring environment that fosters professional and personal growth. Be part of our talent pool and grow with H2O! We are seeking an experienced Field Service Technician to support our dealer network within the irrigation market. This role is focused on providing technical assistance for filtration systems, including sand media filters, disc filters, and screen filters. The ideal candidate is a hands-on professional with strong troubleshooting capabilities, excellent communication skills, and the ability to work independently in the field.
Requirements
- Minimum 5 years of experience in the irrigation market
- Fluent in English and Spanish
- Proven experience with filtration systems: sand media, disc filters, and screen filters
- Strong understanding of irrigation systems, hydraulics, and field installations
- Hands-on, solution-oriented professional comfortable working independently
- Excellent verbal and written communication skills
- Valid driver’s license and willingness to travel within California as needed
- Previous experience supporting dealer networks or distributors
Nice To Haves
- Sales or customer-facing experience (asset)
- Experience with agricultural irrigation systems and large-scale filtration projects (asset)
Responsibilities
- Provide technical support to dealers and customers regarding installation, operation, and maintenance of irrigation filtration systems
- Troubleshoot mechanical and hydraulic issues in sand media, disc, and screen filtration systems
- Assist dealers in identifying correct spare parts and part numbers
- Support system start-ups, inspections, and field diagnostics as required
- Serve as a technical liaison between dealers, customers, and internal teams
- Prepare clear and professional service reports and technical feedback
- Deliver on-site and remote technical guidance, training, and best practices
- Support sales activities with technical input when required (pre-sales or post-sales support)
Benefits
- Profit sharing bonus program
- Group Insurance plan including dental, vision & telemedicine
- 401K plan with employer's contribution
- Three (3) weeks of paid vacation per year
- Twelve (12) paid wellness days per year
- Fully paid travel expenses.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
