SEO Account Manager

Croud•New York, NY

63d•$80,000 - $90,000•Hybrid

About The Position

Croud is a global brand and performance media agency that helps businesses drive sustainable growth in an evolving marketing landscape. Combining deep expertise in performance marketing with brand strategy, integrated media, social, creative, and analytics, Croud delivers a Return on Intelligence so brands can make their next best move. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Located in the heart of SoHo, our New York office is home to a group of 100+ highly-skilled marketers, passionate about driving innovation and delivering great work for clients. With a rapidly expanding team and client portfolio, Croud New York offers hands-on experience working with some of the world's leading brands across every industry sector. Find out more about Croud NY in here! We are looking for a highly intelligent, charismatic and creative thinking individual who is passionate about SEO to join our team in New York City. The role will support senior leadership out of our New York office. You will be responsible for the management and delivery of SEO scopes for our clients, using both internal resources and our network of specialists, in order to achieve client business objectives and targets. This is a mid-level position suited for a well-rounded SEO, experienced in technical and on-page SEO. The successful candidate will be a fantastic people-person who can distill complex SEO issues into meaningful, business orientated actions for their clients. As SEO Manager, you will take the lead with client communication, regularly work with, and make sense of, large data-sets, promote a positive internal team structure and ultimately, be someone who wants to build a career as an SEO consultant.

Requirements

Demonstrated organizational skills - understanding the significance of getting things done
Degree level education or relevant professional experience
Passion for knowledge and the desire to learn in an ever changing digital world
Strong communication, organization, and presentation skills
Ability to tell and present meaningful stories through data
Proven track record of working to and meeting deadlines
Thrives working in a team environment
Able to deliver a high level of customer service and management
You understand the complexities of Javascript, HTML and CSS
Strong Microsoft Office skills which must include Excel, Word and PowerPoint
You love solving complex SEO challenges relating to crawling and indexing
Familiarity with SEO tools such as Screaming Frog, Google Search Console, Google Analytics, Ahrefs, & SEMrush
A mathematical and analytical mind
Ability to manipulate large amounts of data
Building charts and decks that tell a story is a process you have been through successfully many times before
You enjoy working in large team of people and take joy in working in the SEO space with like minded professionals
You enjoy working with wider teams (Content, PPC, Paid Social) in finding new solutions for clients that break down marketing silos
You enjoy building decks and presenting ideas to new business prospects to assist in growing department revenue

Responsibilities

Set and implement client SEO strategy in tangent with the SEO Senior Managers & SEO Directors in order to drive real positive SEO outcomes for Croud clients
Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance
Innovate new ideas, techniques, and new products suitable for the continuation and development of client strategy
Drive client performance management activities across the team to include: optimization activities, innovation towards client performance, daily checks and best practice processes
Ensure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimization, and engine mirrors. Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree
Completing data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network. Identifying and troubleshooting anomalies within SEO data and taking corrective actions
Deliver excellence in required communication and client service standards for each client as well as generally
Contribute to internal training and development modules and delivery sessions as required. Everyone is responsible to deliver training modules internally to encourage shared learning across the SEO team
Proactively identify workflow efficiencies to counter ineffective process within the team - new ways of working, continuous process improvement
Proactively keep abreast of industry news and contribute suggestions as to how Croud can incorporate this into our methodologies to improve the department
Contributing to and supporting Croud marketing activities
Challenge and refine SEO practices and scalable processes using our Croudie Network
Contribute to the internal case study process, delivering world class case studies showcasing Croud and our client's shared success stories
Contribute to the new business process, and pitching

Benefits

Every employee is eligible for the benefits listed on our careers site which include:
20 days vacation a year with 12 public holidays observed
Early finish throughout the summer months
Enhanced paid parental leave
Healthy in-office meals and snacks
401(k) Savings Plan
Sales commission with pitch opportunities
Annual performance bonus
Pre-tax commuter benefits
Full paid medical Insurance for employee (including dental and vision)
Dependent contribution to medical, dental and vision coverage
Employer paid life insurance coverage
Monthly wellness membership stipend
Access to health guidance and wellness resources
Free Citi bike membership
Hybrid workspace support - home office setup is provided
Agile working policy
Opportunity to work abroad in Croud's international offices.
Regularly scheduled social events and quarterly team offsites