SeniorDirector, Freight Forwarding - Americas

We OneCharlotte, NC
9hHybrid

About The Position

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Senior Director, Freight Forwarding Finance - Americas is responsible for ensuring the financial health, cash discipline, and profitability oversight of the Freight Forwarding business across the Americas. The role exists to address a critical gap in freight-forwarding-specific financial leadership, providing regional standards, oversight, and escalation while execution remains with country organizations.

Requirements

  • Senior business leader with full P&L ownership experience in freight forwarding or logistics, with proven track record operating at the intersection of commercial and financial decision-making
  • Experience in capital allocation, investment evaluation, and risk-adjusted growth decisions, with deep understanding of freight forwarding economics, margin drivers, and working capital dynamics
  • Demonstrated ability to lead without direct line authority in complex matrix organizations and experience partnering closely with CFO organizations, Treasury, and FP&A to drive outcomes
  • Improved AR visibility and reduction in overdue receivables
  • Faster billing and improved cash conversion
  • Consistent application of credit and financial policies
  • Increased confidence in Freight Forwarding financial controls
  • ~USD 250m revenue business with strong growth ambitions
  • Working-capital-intensive, multi-country environment
  • Uneven finance maturity across countries; high execution and risk exposure

Responsibilities

  • Protect and improve working capital, credit quality, and cash conversion
  • Ensure consistent application of financial policies, controls, and standards
  • Enable profitable, risk-adjusted growth of the Freight Forwarding business
  • Establish profitability transparency by trade lane, customer, and product
  • Own regional oversight of credit policy application and approval discipline
  • Ensure credit decisions are supported by financial substance (GP, exposure, risk)
  • Establish regional visibility and escalation for AR aging and overdue exposure
  • Enforce consistent and timely billing and cash application practices
  • Monitor cash conversion and intervene where performance deteriorates
  • Partner with Treasury to align payment terms and exposure management
  • Act as regional owner for Freight Forwarding financial policies and controls
  • Identify and close control gaps that create financial or reputational risk
  • Serve as escalation point for unresolved financial issues
  • Drive profitability transparency and margin monitoring
  • Align revenue recognition, charge code usage, and bad debt provisioning
  • Lead regional budgeting and rolling forecasting for Freight Forwarding
  • Establish and maintain standardized financial reporting frameworks to ensure accuracy, transparency, and compliance with corporate guidelines
  • Design and monitor key performance indicators to measure financial performance and operational efficiency
  • Finance lead for Freight Forwarding growth initiatives
  • Bridge between country organizations, Freight Forwarding leadership, and global finance
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