Senior Workspace Support Technician
About The Position
At General Dynamics Mission Systems, we create the technologies, products and services that help our nation’s heroes keep our nation safe. The work we do is so advanced, we are continuously moving the boundaries of what’s possible. Here you’ll work with the best and your talent will be front and center on projects that impact the world. Are you up to the challenge? We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers’ missions in cyber, RF, undersea, interstellar and everything in between.Demonstrating your solid customer focus, communication and collaboration skills, you’ll perform a variety of responsibilities in support of end-point computing devices, and peripherals. Essentially, you’ll respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems. As the Senior Workspace Support Technician, you’ll also install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives as well as load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs.
Requirements
- Associate’s degree or equivalent experience plus a minimum of 1 year of relevant experience
- Due to the nature of work performed within our facilities, U.S. citizenship is required.
- Ability to assist in the installation, implementation, and upgrades of internal systems
- Ability to troubleshoot, maintain, and monitor external and internal hard drives, printers, plotters and scanners
Nice To Haves
- Creative thinking with the ability to multi-task
- Commitment to ongoing professional development
- Team player who thrives in collaborative environments and revels in team success
Responsibilities
- respond to and diagnose problems and answer queries regarding computer hardware, software, printers, network and telecommunications systems
- install hardware and peripheral components, such as computers, network/telecom, monitors, keyboards, printers and disk drives
- load and verify correct operation of software packages, such as operating system, word processing and spreadsheet programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
