Senior Workplace Experience Specialist

Zscaler•San Jose, CA

37d•Onsite

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We’re looking for an experienced Senior Workplace Experience Specialist to join our People & Culture team. Reporting to the Director of Workplaces, you'll be based in San Jose, CA (with in-office work Monday through Friday) and be responsible for: Ensuring a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment Overseeing workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities Aligning physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction Developing and executing workplace projects and initiatives to align with both local and global strategies Collaborating cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture

Requirements

Based in San Jose, CA
6+ years of experience in a Workplace role, with site lead experience preferred
Demonstrated expertise in change management, vendor administration, and operational workflows
Proven ability to work independently with minimal supervision, while appropriately leveraging professional judgment and decision-making
Strong organizational skills and ability to establish workflows, evaluate systems, and implement solutions to optimize workplace operations

Nice To Haves

Experience with office relocations, build-outs, or renovations
Experience working collaboratively with building management and creating strong cross-functional relationships
Familiarity with using data to inform continuous operational improvements

Responsibilities

Ensuring a best-in-class, end-to-end workplace experience for all employees and external guests across managed sites while promoting a productive and efficient work environment
Overseeing workspace services operations, including mailroom, security, janitorial services, food and beverage programs, parking, and other workplace amenities
Aligning physical workplace layouts and workflows with organizational needs, leveraging space management practices to promote function and employee satisfaction
Developing and executing workplace projects and initiatives to align with both local and global strategies
Collaborating cross-functionally with the People Team and other departments on activities and events that drive engagement and support organizational culture