Senior Workplace Experience Administrator
About The Position
We are seeking a detail‑oriented, service‑focused Senior Workplace Experience Administrator to support the daily operations of our headquarters and ensure a high‑quality, seamless office experience for employees, visitors, and vendors. This role plays an important part in maintaining a safe, welcoming, efficient, and well‑run workplace, serving as a reliable onsite point of contact for employees and leadership. The ideal candidate is a proactive problem‑solver who brings strong organization, follow‑through, and sound judgment to workplace operations. This role supports facilities coordination, vendor relationships, safety and compliance tasks, and day‑to-day employee experience needs. This is a highly visible, onsite position requiring consistent presence in our Redwood City, CA office.
Requirements
- Minimum of three years of experience in workplace operations, office administration, or facilities support.
- Bachelor’s degree required.
- Demonstrated professionalism, discretion, and reliability in a highly visible role.
- Strong proficiency in Microsoft Office, especially PowerPoint and Excel.
- Exceptional attention to detail, organizational skills, and follow‑through.
- Excellent written and verbal communication skills; comfortable interacting with all levels of the organization.
- Ability to manage multiple tasks and adapt quickly in a fast‑paced, dynamic environment.
- Service‑oriented mindset with a calm, solutions‑focused approach.
Nice To Haves
- Experience in Life Sciences, biotech, or regulated environments strongly preferred.
Responsibilities
- Serve as the primary onsite administrator for headquarters operations; onsite presence required five days a week from 8:00am-4:30pm
- Greet and assist visitors, candidates, and guests, acting as a professional representative of Soleno.
- Ensure conference rooms and common areas are meeting‑ready, clean, and welcoming.
- Maintain a professional, safe, and well-kept office environment through daily walkthroughs and coordination with vendors.
- Act as the liaison with Property Management for maintenance requests, building updates, health protocols, and compliance with safety standards; track and follow through on issue resolution.
- Maintain and update the Emergency Action Plan and ensure emergency supplies are stocked up to date.
- Provide high‐touch employee experience by anticipating needs, responding to inquiries, and contributing to a positive office atmosphere.
- Coordinate onsite new‑hire logistics, including workspace setup, equipment needs, and building access for Day 1.
- Support office culture through coordination of meals, meetings, and events, including preparation, setup, and cleanup.
- Identify opportunities to streamline office processes and enhance overall employee experience.
- Administer building security systems, including access provisioning, audits, troubleshooting, and ongoing compliance activities.
- Support office budget processes through tracking expenses, reviewing invoices, and assisting with vendor payments.
- Maintain office assets and equipment, including furniture, copiers, printers, appliances, and other shared resources.
- Coordinate shipping and receiving activities, including packages, mail, and shredding services.
- Assist with additional workplace operations projects and initiatives in a fast‑growing environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
