Senior Workday Payroll & Time Tracking Administrator

BigCommerce•Austin, TX

33d•Remote

About The Position

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. We're looking for a Senior Workday Payroll & Time Tracking Administrator to serve as a key technical expert within our People Technology team. This role focuses on Workday configuration, optimization, and functional support - not day-to-day payroll processing. You'll be responsible for designing, configuring, testing, and maintaining Workday Payroll and Time Tracking functionality to ensure compliance, efficiency, and seamless employee experience. The ideal candidate is detail-oriented, proactive, and passionate about leveraging Workday to simplify and strengthen core HR and payroll processes. BigCommerce, part of the Commerce brand family, helps merchants increase sales at every stage of their growth. From small startups to mid-market businesses and large enterprises, we provide the leading e-commerce platform. Our customers can then concentrate on what's most important: growing their businesses. We enable our customers to build, innovate, and grow, collectively reshaping the e-commerce industry.

Requirements

5+ years of Workday Payroll and/or Time Tracking administration experience, with a strong focus on configuration and system optimization
Deep understanding of Workday Payroll setup, including earnings, deductions, taxes, and costing
Solid knowledge of Workday Time Tracking setup, including time entry codes, calculation rules, and scheduling
Experience with testing, troubleshooting, and deploying Workday configuration changes
Strong analytical and problem-solving skills, with a keen attention to detail
Excellent communication skills and the ability to collaborate across HR, Payroll, and Finance teams

Nice To Haves

Workday Pro Certification in Payroll and/or Time Tracking
Experience with U.S. multi-state payroll and compliance
Familiarity with Workday Absence configuration and its connection to Time Tracking and Payroll
Familiarity with Workday reporting (including calculated fields and advanced reports)
Bachelor's degree in Human Resources, Information Systems, or a related field (or equivalent practical experience)

Responsibilities

Lead configuration, testing, and deployment of Workday Payroll and Time Tracking functionality, including pay components, earning and deduction rules, costing allocations, and time entry/calculation rules
Partner with Payroll Operations, HR, and Finance to analyze business needs and translate them into effective Workday solutions
Maintain and optimize Workday business processes, security roles, and configuration frameworks related to Payroll and Time Tracking
Conduct system testing and validation, including regression testing for Workday releases, ensuring all changes function as intended
Ensure compliance with federal, state, and local tax and labor regulations through accurate configuration and validation reporting
Create and maintain custom reports, calculated fields, and dashboards to support payroll accuracy, time tracking efficiency, and compliance auditing
Troubleshoot and resolve Workday configuration issues within Payroll and Time Tracking, collaborating with stakeholders for resolution
Stay current on Workday releases and new functionality, assessing and implementing features that improve operational efficiency
Develop and maintain documentation for configurations, processes, and change management
Support training and knowledge sharing with HR and Payroll teams to ensure consistent understanding of Workday functionality