Senior Wire Operations Specialist

Dime Careers•Hauppauge, NY

6d•$55,000 - $65,000•Hybrid

About The Position

Dime Community Bank (Dime) is currently hiring for a Senior Wire Operations Specialist at its Headquarters in Hauppauge, Long Island. The Senior Wire Operations Specialist is responsible for reviewing and releasing all incoming and outgoing wire transfers as well as providing support to Private Banking, branches and internal departments on complex wire-related questions and/or issues. This role requires the ability to work independently and possess exceptional communication skills and judgment along with a comprehension of banking regulations. The Items Processing area is a deadline-driven, fast-paced environment. Salary commensurate with experience, ranging from $55,000 to $65,000 annually. The exact compensation may vary based on relevant experience, skills, education, training, licensure and certifications, and location. All applicants must attach a recent resume. This is not a remote role. This is a hybrid role (4 days in office/1 day remote). Applicants need to be able to work either shift (Opening is 7:30 am to 4 pm and Closing is 10:30 am to 7 pm). Shifts will rotate.

Requirements

College degree preferred.
Minimum 4 years’ related work experience in Banking Operations.
Advanced PC (Microsoft Word, Excel), Network, Director, Transaction Research (Navigator).
Working knowledge of applicable aspects of regulations as they relate to job functions, compliance, and fraud prevention.
Strong communication skills, both verbal and written.
Must comply with all state and federal regulations.

Nice To Haves

College degree preferred.

Responsibilities

Process and release incoming and outgoing wire transfers in compliance with internal policies and banking regulations.
Monitor transactions for red flags, potential fraud, and compliance risks, taking appropriate action when necessary.
Assist Private Banking, branches and other internal departments with questions and issues related to wires.
Be a subject matter expert on wire transfers and related documentation.
Stay current with changes in regulations, industry updates, and best practices related to wire transfers and items processing.
Keep internal wire policies and procedures up to date.
Train, guide and collaborate with team members in the wire transfer process to enhance customer service.
Research wire program functionalities to streamline processes and troubleshoot issues.
Maintain accurate records and prepare reports as required.
Perform other Items Processing duties as assigned.