Senior Werum PAS-X Support Analyst

Cognizant•Wilson, NC

24d•Hybrid

About The Position

As a Support Analyst for Werum PAS-X you will play a pivotal role in optimizing manufacturing and supply chain processes. With a hybrid work model you will collaborate with cross-functional teams to ensure application support of PAS-X systems. Your expertise will drive efficiency and innovation contributing to the companys growth and societal impact.

Requirements

Possess strong expertise in Werum PAS-X with a proven track record in implementation and support.
Demonstrate deep understanding of manufacturing and supply chain processes and their integration with PAS-X.
Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues.
Have experience in conducting training sessions and creating user-friendly documentation.
Show proficiency in collaborating with cross-functional teams and managing stakeholder expectations.
Display knowledge of regulatory standards and compliance requirements in manufacturing.

Responsibilities

Collaborate with stakeholders to understand business requirements and translate them into technical solutions using Werum PAS-X.
Implement and configure PAS-X systems to enhance manufacturing and supply chain operations.
Provide technical support and troubleshooting for PAS-X applications ensuring minimal downtime and optimal performance.
Conduct training sessions for end-users to maximize the utilization of PAS-X systems.
Analyze system performance and propose improvements to increase efficiency and productivity.
Develop and maintain documentation for PAS-X configurations and processes.
Work closely with IT teams to ensure seamless integration of PAS-X with other enterprise systems.
Monitor industry trends and advancements in PAS-X technology to keep the company at the forefront of innovation.
Ensure compliance with regulatory standards and best practices in manufacturing and supply chain processes.
Facilitate workshops and meetings to gather feedback and drive continuous improvement initiatives.
Collaborate with vendors and external partners to ensure the successful deployment of PAS-X solutions.
Provide insights and recommendations to management on optimizing supply chain strategies using PAS-X data.
Support the hybrid work model by effectively managing remote and in-office tasks.