Senior Voice Network Engineer

Pindrop

5d•$100,000 - $120,000•Remote

About The Position

Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time. Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience. Recognized by TIME as one of 2025’s Best Inventions and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG. Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve; we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Requirements

Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, AWS routing)
Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud
Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, GitHub)
Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers
Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence
5+ years in voice engineering or related fields; advanced degree or industry certifications a plus

Responsibilities

Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products.
Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security.
Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features.
Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments.
Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors.
Stay at the forefront of emerging threats in voice security and develop strategies to address them.
Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency.
Troubleshoot, diagnose, and resolve complex voice and networking technical issues.
Contribute to cross-team technical reviews and best practice dissemination.

Benefits

Competitive compensation package with a base annual salary of $100,000–$120,000, along with RSUs (Restricted Stock Units) granted to all employees, ensuring everyone shares in the company’s long-term success.
Remote-first environment - giving you flexibility and autonomy in how you structure your day.
While we work flexibly, we prioritize meaningful in-person moments through regular team on-sites, company-wide events, and intentional gatherings that foster connection, collaboration, and shared success.
Unlimited Paid Time Off (PTO)
Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
Best-in-class Health Savings Account (HSA) employer contribution
Low-cost vision and dental plans for you and your family, providing comprehensive coverage and peace of mind.
Paid Parental Leave - Including birth, adoptive & foster parents
One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
Recurring monthly phone and internet allowance to help cover essential connectivity costs and support flexible work.
Enhanced fertility and GLP-1 benefits to support family-building journeys and personalized health needs.
Annual Learning & Development stipend to support your professional growth, skill-building, certifications, and continued education.