Senior Vice President, Product Manager

BNYPittsburgh, PA
9h$102,000 - $170,000

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Product Manager to join our Global Payments & Trade team in the Enterprise Contact Center on behalf of the Global Payments & Trade Platform. This role is located in Pittsburgh PA, or New York, NY. In this role, you’ll make an impact in the following ways:

Requirements

  • Bachelor's degree in business or technical-related discipline, or equivalent work experience required, advanced degree preferred.
  • 10-12 years of experience in providing product ownership or product management required, experience in the securities or financial services industry is a plus.

Responsibilities

  • Leads product management, development and strategy for large and/or complex products in the Enterprise Contact Center on behalf of the Global Payments & Trade Platform.
  • Manages the capability roadmap and service delivery of our white-labeled contact center to support Global Payments & Trade products ranging from investment cash management accounts, retained assets, demand notes and benefit disbursements for client pension plans.
  • Assigned to product areas with high-growth potential and has fully developed core expertise on industry trends, market segments and competitor services/offerings.
  • Develops ideas for new products. Ensures that risk, regulations, and market conditions are accounted for throughout the life-cycle of developed products.
  • Analyses complex client requirements and develops solutions that may include more than one product.
  • Must understand the economics behind products and demonstrate business acumen.
  • Independently manages the development, enhancement, and profitability of assigned products and performs both operational and marketing analysis to ensure profitability and penetration goals are met.
  • Accountable for maximizing the value of the product resulting from the work of the pod.
  • Owns end-to-end of delivery on the pod’s outcomes and ensures execution of the pod’s roadmap towards objectives by supporting and coaching the pod’s team to ensure they have a thorough understanding of the backlog and priorities.
  • Manages relationship with Operations, Technology, Risk, Compliance, Legal, etc. to ensure different requirements are met during the new product development, enhancement, delivery, strategy, and planning processes.
  • Employs a client-focused, strategic approach to develop the business case for firm offerings in the marketplace through in-depth and complex analyses on client segments, competitive landscape and industry environment.
  • Demonstrates in-depth and comprehensive knowledge of assigned products, the marketplace and client needs to drive product growth/development and maximize profitability.
  • Creates product management roadmaps and establishes evaluation criteria and success metrics. Leads pricing, promotion, distribution strategies and competitive differentiators.
  • Positions products for specific client segments, highlighting key benefits and competitive advantages.
  • Engages with Sales and relationship Management in supporting business sales.
  • Performs technical training, demonstration and develops user guides for clients while also preparing sales materials and training BNY Mellon professionals.

Benefits

  • BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
  • We provide access to flexible global resources and tools for your life’s journey.
  • Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
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