Senior Vice President, POM Product Manager

BNY Mellon • Jersey City, NY

11d • $126,000 - $228,000

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Senior Vice President, Product Manager to join our Wealth Services Platform team. We especially welcome product professionals with mutual fund (MF) and ETF products and operations experience to pursue this role, as the product manager will be responsible for mutual fund and ETF product support and distribution. This role is located in New York, NY or Jersey City, NJ. In this role, you’ll make an impact in the following ways: Product Execution: o ETF/MF Client service: serve as a point of contact for 600+ investment managers, which includes on-site visits to Jersey City/NYC, ongoing relationship management, new product onboarding, and troubleshooting. o ETF/MF Product SME: serve as a point of contact for BNY client facing teams (product capabilities, limitations, new products, enhancements, reporting) and client engagements covering broker dealers, Registered Investment Advisors, and investment managers. o Host and engage with mutual fund and ETF asset managers at networking events, including INSITE and Investment Manager Symposium. o 24 Review: Provide monthly review and sign-off on revenue accounts. Review and approve marketing communications and disclosures. o Pricing review/execution: Perform continuous MF/ETF pricing review and execution as it relates to no transaction fee and MF operational cost reimbursements to identify revenue opportunities and negotiate with managers. o Perform continuous review of products offered on our platform, identifying gaps, trends, redundancies, and opportunities to increase preferred asset manager distribution. o Own asset manager relationships, acting as an escalation point for issues, escalations and invoicing. o Partner with Legal and Compliance on distribution strategies and contracting. o Build and champion commercial product roadmaps and initiatives. o Negotiate the implementation of current work, and make decisions to launch product in a high-quality manner. o Work across groups and pods to make recommendations that deliver maximum value to the end users as quickly as possible.. Customer Insights: o Consistently maintain a customer mindset when supporting the products. o Provide content expertise for product expansion on BNY platforms such as Wove, including customer journey maps and end user UI design. o Maintain regular contact with asset manager users to prioritize roadmap decisions and share feedback for improvement. Product Enhancement: o Assume full ownership of the mutual fund/ETF product backlog and near-term roadmap ensuring that it is properly refined, prioritized and groomed. o Perform Product Owner role in Agile ceremonies including grooming, prioritizing and managing work across groups, and releases. o Develop user stories, own the refinement process, and conduct Stakeholder Management with ongoing collaboration and updates. o Own design decisions, perform product performance monitoring, track and analyze key product metrics. To be successful in this role, we’re seeking the following: Bachelor's degree in business management or a related discipline, or equivalent work experience required. 8-10 years of product and financial services experience and experience, preferably with strong exposure to mutual funds and/or ETFs. Series 7 or 24 preferred. Agile and product management experience including prioritization, user story development, etc.. JIRA and effort management tools (TPro, Trello) proficiency. Relevant certifications (e.g., Scrum Product Owner (CSPO), Agile) are highly valued. Passion for changing status quo and driving out-of-the-box ideas. Strategic mindset with the ability to translate business needs into technical solutions. Exceptional communication and stakeholder management skills. Curiosity and drive for continuous learning and improvement. Possesses a “get-it-done” attitude – ability to get around roadblocks and stay focused on the vision. Organized, resourceful, and able to prioritize tasks. Interested in constantly learning new tools and technologies and a passion to share your knowledge with the team.

Requirements

• Bachelor's degree in business management or a related discipline, or equivalent work experience required.
• 8-10 years of product and financial services experience and experience, preferably with strong exposure to mutual funds and/or ETFs.
• Agile and product management experience including prioritization, user story development, etc..
• JIRA and effort management tools (TPro, Trello) proficiency.
• Passion for changing status quo and driving out-of-the-box ideas.
• Strategic mindset with the ability to translate business needs into technical solutions.
• Exceptional communication and stakeholder management skills.
• Curiosity and drive for continuous learning and improvement.
• Possesses a “get-it-done” attitude – ability to get around roadblocks and stay focused on the vision.
• Organized, resourceful, and able to prioritize tasks.
• Interested in constantly learning new tools and technologies and a passion to share your knowledge with the team.

Nice To Haves

• Series 7 or 24 preferred.
• Relevant certifications (e.g., Scrum Product Owner (CSPO), Agile) are highly valued.

Responsibilities

• ETF/MF Client service: serve as a point of contact for 600+ investment managers, which includes on-site visits to Jersey City/NYC, ongoing relationship management, new product onboarding, and troubleshooting.
• ETF/MF Product SME: serve as a point of contact for BNY client facing teams (product capabilities, limitations, new products, enhancements, reporting) and client engagements covering broker dealers, Registered Investment Advisors, and investment managers.
• Host and engage with mutual fund and ETF asset managers at networking events, including INSITE and Investment Manager Symposium.
• 24 Review: Provide monthly review and sign-off on revenue accounts. Review and approve marketing communications and disclosures.
• Pricing review/execution: Perform continuous MF/ETF pricing review and execution as it relates to no transaction fee and MF operational cost reimbursements to identify revenue opportunities and negotiate with managers.
• Perform continuous review of products offered on our platform, identifying gaps, trends, redundancies, and opportunities to increase preferred asset manager distribution.
• Own asset manager relationships, acting as an escalation point for issues, escalations and invoicing.
• Partner with Legal and Compliance on distribution strategies and contracting.
• Build and champion commercial product roadmaps and initiatives.
• Negotiate the implementation of current work, and make decisions to launch product in a high-quality manner.
• Work across groups and pods to make recommendations that deliver maximum value to the end users as quickly as possible.
• Consistently maintain a customer mindset when supporting the products.
• Provide content expertise for product expansion on BNY platforms such as Wove, including customer journey maps and end user UI design.
• Maintain regular contact with asset manager users to prioritize roadmap decisions and share feedback for improvement.
• Assume full ownership of the mutual fund/ETF product backlog and near-term roadmap ensuring that it is properly refined, prioritized and groomed.
• Perform Product Owner role in Agile ceremonies including grooming, prioritizing and managing work across groups, and releases.
• Develop user stories, own the refinement process, and conduct Stakeholder Management with ongoing collaboration and updates.
• Own design decisions, perform product performance monitoring, track and analyze key product metrics.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves—including paid volunteer time—that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior