SENIOR VICE PRESIDENT – OPWDD COMMUNITY SERVICES

Family Residences and Essential Enterprises, Inc.•Bethpage, NY

17h•Onsite

About The Position

Reporting to Chief Program Officer of Community Services, The Senior Vice President (SVP) of OPWDD Community Services is a key member of the executive leadership team, responsible for the strategic direction, operational excellence, and growth of all OPWDD-funded community-based programs and DOH programs. This role provides executive oversight of Day Services, Employment Services, Self-Directed Services, Respite, In-Home Programs, and DOH Programs ensuring high-quality, person-centered services that meet regulatory standards and align with organizational goals. The SVP drives innovation, builds strategic partnerships, and leads large, multidisciplinary teams to deliver measurable outcomes for individuals served.

Requirements

Master’s degree in human services, social work, or another related field required
A minimum of ten (10) years of progressive management experience in the health and human services field required
Minimum of five (5) years of professional experience supporting individuals with intellectual and developmental disabilities and/or co-occurring mental health and substance use disorders required
A minimum of three (3) years of supervisory experience required
Valid driver’s license and satisfy criteria to be an agency driver required
Extensive knowledge of OPWDD and DOH regulations and service models, including Medicaid waiver services, managed care trends, and regulatory compliance frameworks.
Demonstrated competency in all state, local, and federal regulations and agency policies relevant to the operation of the division
Strong strategic planning and execution capabilities
Financial acumen and experience managing complex budgets
Exceptional leadership, verbal and written communication, and interpersonal skills
Ability to build partnerships and influence stakeholders
Proficiency in Microsoft Office Suite and data-driven decision-making
Strong project management, financial management, contract management, and problem-solving skills
Demonstrated executive-level presentation and public speaking skills
Availability for after-hours and emergency response as needed
Must be comfortable with public speaking

Nice To Haves

Leadership Training within the FREE network within 120 days of hire or transfer into the role is highly preferred.

Responsibilities

Leads the development and execution of the strategic plan for OPWDD community services in alignment with organizational priorities
Provides executive oversight of all OPWDD community-based programs, ensuring alignment with strategic, regulatory, and growth objectives
Maintains 24/7 accountability for program performance, ensuring high-quality, safe, and person-centered service delivery
Leads continuous quality improvement initiatives using data analytics and evidence-based practices to enhance outcomes
Leads divisional financial strategy, including budget development, forecasting, rate optimization, and resource allocation, to ensure fiscal sustainability
Identifies and executes expansion opportunities, including new program development and service diversification, while overseeing contract management to support strategic growth initiatives
Collaborates with internal departments and cultivates strategic relationships with regulators, legislators, community partners, and key stakeholders to align resources and advance organizational priorities
Leads, mentors, manages, and develops a high-performing leadership team by supervising, training, evaluating, and observing assigned team members.
Interviews, hires, develops and retains high quality staff.
Ensures compliance with OPWDD, DOH, state, federal, and local laws and regulations
Leads the development and execution of the divisional workforce strategy encompassing workforce planning, recruitment, retention, training opportunities, and leadership pipeline development
Leads divisional risk management and compliance efforts, including oversight of audits, crisis response, incident oversight, regulatory reviews, and reporting to ensure adherence to organizational and regulatory standards
Oversees quality assurance and performance improvement systems, fostering a culture of accountability, engagement, and continuous improvement
Partners with leadership across operating and support divisions to design and implement strategies that enhance service effectiveness, outcomes, and organizational goals.
Promotes innovation and continuous improvement by advancing best practices and implementing forward-thinking service delivery models
Ensures that all required documentation (paper and electronic) are completed/processed appropriately, in a timely manner meeting quality and compliance thresholds.
Performs other duties as assigned.
Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.
Comply fully with FREE’s confidentiality policies by holding in strict confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
Meets all job requirements and stays in compliance.
Adheres to FREE’s standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.
Ensures compliance with FREE policies, procedures, and operating standards.
Implements a continuous quality improvement process for department services and administrative functions.
Assists in the development, implementation and administration of Human Resources policies and programs including compliance with Equal Employment Opportunities and Affirmative Action Programs.