Senior Vice President-Global Trade Solutions Product Manager

HSBC • New York, NY

44d

About The Position

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities, and the planet we all share. HSBC is the largest trade and receivable finance organization in the world, offering a comprehensive range of forward-thinking open account supply chain and traditional trade solutions. The bank has been recognized by the industry's most prominent publications and associations for its strength in combining innovation and service excellence with end-to-end customer solutions. HSBC Global Trade Solutions (GTS) serves as a product provider for our Corporate and Institutional Banking customers. This Senior Product Manager role is responsible for leading documentary trade (commercial letters of credit, stand-by letters of credit, banker's acceptances, etc.) and other related products and distribution channels for HSBC's GTS business in the US. Key responsibilities include providing technical expertise to Front-Line Business Development Managers, assisting in the structuring of bespoke core trade solutions, managing the product life cycle and performance, defining and commercializing new propositions and channels, and ensuring a high-quality customer experience.

Requirements

• Proven and progressive financial services product management, sales or structuring experience in trade finance focusing on traditional trade solutions
• Minimum of a bachelor's degree in business, marketing, related field or equivalent experience; MBA preferred
• Strong managerial, planning, organizational, project management, planning, statistical, analytical, communications, presentation, and lateral thinking skills
• Demonstrable knowledge of the Global Trade industry, products offered, market trends, competitive landscape, and pertinent regulations affecting their delivery
• Proven leadership skills in complex, matrixes organizations - leading through influence and direct authority across teams and in a global organization
• Proven ability to create an environment that fosters learning, teaching, growth, risk-taking, and innovation
• Strong background in product development, or operations with hands-on technology or business transformation experience

Responsibilities

• Develop and deliver solutions: Create industry-leading solutions to meet clients' traditional trade needs, executing strategic initiatives to expand the GTS Business and influence the delivery of solutions to Corporate and Institutional Banking clients
• Foster a customer-centric atmosphere with globally consistent, market-leading propositions
• Cultivate and sustain robust relationships with key GTS, Coverage, and Risk stakeholders
• Advocate for GTS priorities to ensure key objectives are met
• Understand current economic trends affecting HSBC and GTS, identifying key levers to capitalize on opportunities or minimize downside exposure
• Establish metrics to effectively track and compare HSBC's offerings and performance in comparison to competitors
• Promote constructive teamwork across countries and business units, challenging actions that do not align with HSBC's values or business interests
• Manage processes, infrastructure, and resources to deliver agreed plans and targets, identifying and implementing improvements for maximum effectiveness and efficiency
• Maintain a strong control environment to ensure operational, financial, and project management compliance with HSBC policies and procedures, together with early identification and effective resolution or escalation of issues that arise
• Ensure adherence to governance and compliance standards while leading the implementation and oversight of GTS policies, procedures and governance frameworks to ensure quality, effective risk management and regulatory compliance
• Ensure the fair treatment of our customers is at the heart of everything we do, both individually and as an organization. This will be achieved by consistently displaying the behaviors that form part of the HSBC Values and culture and adhering to HSBC risk policies and procedures, including notification and escalation of any concerns and taking required action in relation to points raised by audit and/or external regulators
• Be responsible for managing and mitigating operational risks in day-to-day operations. In executing these responsibilities, the Group has adopted risk management and internal control structure referred to as the 'Three Lines of Defense'. The jobholder should ensure they understand their position within the Three Lines of Defense, and act accordingly in line with operational risk policy, escalating in a timely manner where they are unsure of actions required
• Make informed decisions in accordance with the core principles of HSBC's Financial Crime Risk Appetite through the implementation the Global Anti-Money Laundering (AML), Sanctions and Anti-Bribery & Corruption (AB&C) Policies, supporting Guidance, and Line of Business Procedures
• Adhere to, and be able to demonstrate adherence to, internal controls and implement the Group compliance policy by adhering to all relevant processes/procedures
• Fulfill with all relevant financial services laws, rules and codes with which the business must comply. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators

Benefits

• As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow.
• We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment.
• You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives.
• You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC.
• We value difference.
• We succeed together.
• We take responsibility.
• We get it done.
• And we want you to help us build the bank of the future!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees