Senior UX Researcher

Grow Therapy•San Francisco, CA

12h•$182,000 - $227,000•Hybrid

About The Position

At Grow, we are building products that support people’s mental health and overall wellbeing. We believe meaningful research is critical to creating experiences that are not only usable, but genuinely helpful and human-centered. We’re looking for a mid-level User Experience Researcher who is comfortable working across qualitative and quantitative methods and thrives in ambiguous, fast-moving environments. You’ll partner closely with Product, Design, and Business teams to uncover insights that shape strategy, inform design, and improve user outcomes. This role is ideal for someone who is passionate about understanding people, curious about the intersection of technology and mental health, and motivated to advocate for users in impactful ways.

Requirements

5–8+ years of experience in UX research, product research, or a related field
Mixed method researcher with strong experience in qualitative and quantitative research methods
Proven track record of conducting research that has influenced product, design, or growth decisions
Ability to move between evaluative (tactical) and generative (strategic) research
Experience working cross-functionally in product-driven environments
Strong communication and storytelling skills to influence diverse stakeholders

Nice To Haves

Thrive in collaborative, high-growth environments and enjoy helping teams make better decisions
Are deeply curious and care about people and their experiences, and motivated to solve complex user problems, especially in mental health, healthcare, or multi-sided platforms
Are comfortable navigating ambiguity and shaping direction in fast-changing environments
Balance research rigor with pragmatism to drive efficient, impactful outcomes
Bring a strong point of view while remaining adaptable and grounded in evidence
Are motivated by impact and want your work to make a meaningful difference
Work on products that directly impact mental health and wellbeing
Collaborate with a team that values diverse perspectives and inclusive research
Help shape how research drives decisions in a growing organization
Contribute to building more human, ethical, and supportive technology

Responsibilities

Design and execute end-to-end research using a mix of methods (e.g., interviews, usability testing, surveys, focus groups, field studies)
Develop and prioritize research plans in partnership with product and business teams
Conduct studies that uncover both user behaviors and attitudes
Synthesize findings into clear, actionable insights that inform product strategy and design decisions
Communicate research outcomes through compelling storytelling, presentations, and deliverables
Collaborate cross-functionally with Product, Design, Content, Engineering, and Marketing to guide decision-making
Advocate for users by bringing their needs and perspectives into product development
Navigate ambiguity and manage multiple projects in a fast-paced environment
Promote inclusive, ethical research practices, especially within the mental health space

Benefits

Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
Financial Wellness: 401(k) program and equity opportunities.
Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development: Annual stipends to put towards personal & professional growth.
Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

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