Senior Qualitative UX Researcher

Suno•San Francisco, CA

2d•Onsite

About The Position

We're looking for a full-time Senior Qualitative UX Researcher to own the voice of the user across Suno's current user, subscriber, and power user experience. This role is focused on Suno's power user and pro creator experience — understanding how musicians and serious creators use Suno, what keeps them engaged, and what's missing. You'll work closely with PMs, designers, and engineers to bring user signal into every product decision as it's being shaped. You'll be embedded in fast-moving teams and responsible for scoping, executing, and synthesizing research at the pace of the product org. We move fast, decisions happen daily, and research is most valuable when it arrives in time to shape those decisions. This role is ideal for someone who thrives with high ownership in that kind of environment.

Requirements

5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced, embedded product environments
BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field
Deep expertise in qualitative research design, execution, and synthesis
A track record of research that drove product decisions — you can point to specific features, pivots, or roadmap shifts your work shaped
Comfortable working with quantitative data alongside your qual findings
Strong communication skills and a collaborative approach — you build genuine thought partnerships with PMs and designers
A proactive, flexible mindset — comfortable navigating ambiguity, shifting priorities, very tight timelines, and a fast pace of output
Applicants must be eligible to work in the US.

Nice To Haves

Experience in being the single researcher at a startup (even though we have a UX team, we function with high ownership like being the single researcher in a startup)
Experience in music production tools such as Ableton, Logic Pro, Pro-Tools
Familiarity with AI and generative technologies in product experiences.
PhD in HCI, Psychology, or related field (or equivalent experience).
Bonus points if you’ve used Suno to make music.

Responsibilities

Lead end-to-end qualitative research — interviews, usability tests, diary studies — across mobile, web, and platform experiences
Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses
Collaborate closely with Product, Design, and Engineering to scope research, identify learning goals, and quickly synthesize findings into actionable insights
Deliver research at the speed of the product team, not on a separate research timeline
Advocate for the user across all touchpoints — from onboarding to creator tools to content discovery
Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand