Senior UX Researcher

TriNet • Atlanta, GA

1d

About The Position

Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Responsibilities include developing a deep understanding of our customers and internal colleagues, conducting user experience (UX) research, collaborating with cross-functional teams, inspiring change, delivering oral and written presentations, and sharing actionable insights. Develop a research plan, collect data and analyze, synthesize and summarize qualitative and quantitative data to inform design decisions Performs other duties as assigned Work in clean, pleasant, and comfortable home or office setting.

Requirements

• Bachelor's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field required
• Typically 5+ years professional experience in the enterprise or other complex software space, as a user experience researcher required
• Typically 5+ years experience with evaluative and generative research required
• Knowledge of research methods through all phases of software development (including usability testing, interviews, contextual inquiries, persona development, etc.)
• Understand data analysis and synthesis
• Ability to formulate clear and understandable reports and present/communicate findings to internal leadership teams
• Skillfully give and receive feedback to and from stakeholders and manager
• Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions
• Successfully manage multiple projects and meet deadlines
• Creative problem-solving skills
• Ability to navigate complex stakeholder relationships
• Ability to lead and influence without authority
• Align UX research studies with product and business goals
• Ability to coach or mentor less experienced UX Researchers

Nice To Haves

• Master's Degree in Anthropology, Human-Computer Interaction (HCI), Human Factors, Psychology, or a related field preferred

Responsibilities

• Developing a deep understanding of our customers and internal colleagues
• Conducting user experience (UX) research
• Collaborating with cross-functional teams
• Inspiring change
• Delivering oral and written presentations
• Sharing actionable insights
• Develop a research plan, collect data and analyze, synthesize and summarize qualitative and quantitative data to inform design decisions
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees