UX Researcher

Allegis Group•Hanover, MD

4h•Hybrid

About The Position

Overview Job Summary: Allegis Group is a global leader in the talent acquisition industry. We are the fourth largest Talent Acquisition company in the world, with core operating companies including Aerotek, TEKsystems, Aston Carter, and Actalent. The UX team supports a collection of enterprise recruiter and candidate/talent platforms that: Help candidates to find the perfect job Support recruiters to find the perfect candidates for client companies Supports Allegis employees to better support clients and candidates via Features to make salespeople more consultative when engaging clients Features to make candidates more discoverable At Allegis Group, you will be supported by leadership that values company culture and work-life balance. Allegis is constantly looking to innovate within the staffing and services industry. Allegis Group is looking for an intermediate mixed-methods User Experience Researcher with experience working on large-scale research projects. The ideal candidate has experience conducting research supporting the creation and maintenance of enterprise platforms. Your work aims to understand: • Employees, customers, and job applicants who use our products• Business processes that influence workflows inside and outside of our products You will be responsible for assisting with research at the feature level. You will work closely with • Other UX researchers• UX Designers

Requirements

3+ years of experience conducting research using qualitative-leaning/mixed-methods user research
Demonstrated skill and creativity for selecting the right mix of research methods and analysis techniques to provide actionable insights to answer research questions and inform business goals, and the capacity to invent new methods when the right method does not exist.
Strong strategic research skills, including verbal presentation, written communication, business and product acumen, and collaboration with stakeholders including senior leaders.
UX research
Usability testing
Qualitative research
User Interviews
Surveys
A portfolio demonstrating past work experience, and deliverables (e.g., research plans, reports).
End-to-end experience with all aspects of the design research lifecycle, as well as research road mapping, recruiting, moderation, and executive presentations.
Experience working in a large and fast-paced software development environment of enterprise scale.
Experience handling confidential information and escalating issues when appropriate.
Organizational skills with attention to detail; the ability to juggle and prioritize multiple tasks simultaneously.

Responsibilities

This role requires experience conducting UX research and design research: • Interviews • Surveys • Usability testing You will work to • Identify research questions and assumptions• Collaboratively build research plans that will answer and explore those questions/assumptions • Execute the plansAdditional responsibilities include: • Identify the best method or mix of methods based on research questions, timeline, and resourcing in conjunction with other researchers.• Work with different data types from various sources and perform quick but thorough data analysis to create insightful and actionable findings that have a clear, direct impact on design and product.

Benefits

Medical, dental & vision
Hospital plans
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
Company paid Short and long-term disability
Health & Dependent Care Spending Accounts (HSA & DCFSA)
Transportation benefits
Employee Assistance Program
Tuition Assistance
Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)