Senior UX Researcher, Google TV

Google • San Jose, CA

3d

About The Position

At Google, we "Focus on the user and all else will follow." As a User Experience
Researcher (UXR), you make this possible. You will join our multi-disciplinary
UX team, collaborating with Engineering and Product Management, to gather
insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will
drive impact at all stages of product development, ensuring products are useful,
usable, and helpful. You will explore user behaviors and motivations by
conducting primary research, including: field studies, interviews, diary
studies, ethnography, surveys, usability testing, and logs analysis. You will
also grow within a supportive UXR community offering mentorship, regular
meetups, and exclusive internal tools.

Google TV is redefining the TV experience to make it highly personalized,
Google-smart, and content-forward to help users access the world’s media.
Through recent launches like Chromecast with Google TV, we bring together the
best of Google. Google TV is focused on scaling across the OEM ecosystem;
working closely with third-party streaming partners plus many teams across
Google (for example: Ads, Play, and YouTube); and building a business on TV
platforms, OTT devices, and mobile devices. With millions of active users of our
products plus being amidst the quickly evolving media and entertainment
industry, there are plenty of opportunities for the team and individuals in it.

Requirements

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Nice To Haves

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• 3 years of experience managing projects, and working in a matrixed organization.

Responsibilities

• Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
• Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
• Drive ideas to improve products and services through research-driven insights and recommendations.
• Lead teams to define and evaluate product, service, ecosystem impact.
• Own the direction and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level