Senior UX Product Designer, The Roku Channel

Roku•San Jose, CA

16h•Hybrid

About The Position

Teamwork makes the stream work. Roku is changing how the world watches TV Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. About the Team Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry. We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining incredible attention to detail on the micro side. More than the ability to keep the vision while managing the minutiae, we need someone who can play three-dimensional chess on the axes of what our customers need and what our world-class engineers can produce while keeping things as elegantly easy as possible. About the Role Roku is looking for a talented, well-rounded Senior UX Product Designer who can create useful and easy-to-use streaming experiences. For this role, we need a senior designer with extensive experience on consumer-facing products. This person is both a thinker and a maker - someone that is comfortable with thinking about customer value while still maintaining a command of design details. We want someone who is fluent whether speaking with designers, product managers, or engineers, with a track record of driving concepts all the way to launch. This person is focused on design excellence and is thoughtful about delivering design solutions that create engagement. The ideal candidate will have a track record of creating impactful experiences in the streaming industry. This person must be an independent operator, able to push projects forward on their own, while still proactively seeking stakeholder feedback and approvals. They should be pragmatic and guided by UX principles and frameworks for building robust and functional products. The candidate should demonstrate confidence in their approach while carefully assessing tradeoffs to make informed decisions. The ability to work effectively in a fast-paced environment, remain flexible, and manage through change, while being comfortable with ambiguity, is essential. For California Only - The estimated annual salary for this position is between $217,900 - $270,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off

Requirements

6+ years of relevant experience in UX Design
Proficiency in Figma
A passion for the end-to-end user experience
Strong analytical skills to navigate complex interaction paths and use cases
Strong visual design skills to bring proposals to high-fidelity, near implementation-ready designs
Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience
Excellent communication, facilitation, presentation, interpersonal, and analytical skills
Excellent problem-solving skills and relentless attention to detail
Ability to operate effectively in a dynamic and self-managing environment
Confidence in decision-making while carefully evaluating tradeoffs
Flexibility and adaptability in navigating through change and ambiguity

Nice To Haves

Experience with the streaming TV experience and TV UI design

Responsibilities

Explore design directions, analyzing the pros and cons of each, to arrive at creative, thoughtful design solutions
Communicate the user experience at various stages of the design process with wireframes, flow diagrams, mockups, specs, and/or lightweight prototypes
Provide and receive feedback in regular design critiques with peers, cross-functionals in the core team of the projects, and leadership
Balance qualitative and quantitative data to make user-centered design decisions
Analyze and document interaction models and detailed case logic
Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and build unique experiences that inform, entertain, and delight our customers
Contribute at every step of the product life-cycle from general product discovery, research, ideation, and AB tests
Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
Drive changes, refinements, and improvements to the user experience
Operate independently with self-motivation, taking initiative and driving projects to completion without extensive guidance
Facilitate quick and effective decision-making, ensuring efficient progress and alignment within the team