Senior UX Product Designer, The Roku Channel

Roku•San Jose, CA

7h•Hybrid

About The Position

Roku is looking for a talented, well-rounded Senior UX Product Designer who can create useful and easy-to-use streaming experiences. For this role, we need a senior designer with extensive experience on consumer-facing products. This person is both a thinker and a maker - someone that is comfortable with thinking about customer value while still maintaining a command of design details. We want someone who is fluent whether speaking with designers, product managers, or engineers, with a track record of driving concepts all the way to launch. This person is focused on design excellence and is thoughtful about delivering design solutions that create engagement. The ideal candidate will have a track record of creating impactful experiences in the streaming industry. This person must be an independent operator, able to push projects forward on their own, while still proactively seeking stakeholder feedback and approvals. They should be pragmatic and guided by UX principles and frameworks for building robust and functional products. The candidate should demonstrate confidence in their approach while carefully assessing tradeoffs to make informed decisions. The ability to work effectively in a fast-paced environment, remain flexible, and manage through change, while being comfortable with ambiguity, is essential.

Requirements

6+ years of relevant experience in UX Design
Proficiency in Figma
A passion for the end-to-end user experience
Strong analytical skills to navigate complex interaction paths and use cases
Strong visual design skills to bring proposals to high-fidelity, near implementation-ready designs
Experience with the streaming TV experience and TV UI design
Experience collaborating with teams of designers, researchers, product managers, and engineers throughout the design process and creating artifacts to document the design and user experience
Excellent communication, facilitation, presentation, interpersonal, and analytical skills
Excellent problem-solving skills and relentless attention to detail
Ability to operate effectively in a dynamic and self-managing environment
Confidence in decision-making while carefully evaluating tradeoffs
Flexibility and adaptability in navigating through change and ambiguity

Responsibilities

Explore design directions, analyzing the pros and cons of each, to arrive at creative, thoughtful design solutions
Communicate the user experience at various stages of the design process with wireframes, flow diagrams, mockups, specs, and/or lightweight prototypes
Provide and receive feedback in regular design critiques with peers, cross-functionals in the core team of the projects, and leadership
Balance qualitative and quantitative data to make user-centered design decisions
Analyze and document interaction models and detailed case logic
Partner with product managers, engineers, and cross-functional stakeholders to understand requirements and build unique experiences that inform, entertain, and delight our customers
Contribute at every step of the product life-cycle from general product discovery, research, ideation, and AB tests
Partner with User Researchers to determine and execute the ideal research method to gather customer insights or evaluate designs
Drive changes, refinements, and improvements to the user experience
Operate independently with self-motivation, taking initiative and driving projects to completion without extensive guidance
Facilitate quick and effective decision-making, ensuring efficient progress and alignment within the team