Senior UX Designer - M365 Copilot & Agents

Microsoft•Redmond, WA

About The Position

Lead the design of best-in-class AI powered experiences that simplify complex sales tasks, increase seller focus time, and create trustworthy Copilot and AI agent interactions across all surfaces, producing high quality design artifacts including user journeys, flows, wireframes, prototypes, and vision concepts that clearly communicate intent and elevate UI quality. Drive rapid experimentation through prototyping, usability testing, analysis, and feedback. Refine solutions to deliver measurable user and business impact. Consider holistic user journeys, platform cohesion, and the broader organizational impact of design decisions. Communicate design rationale with clarity and confidence. Influence cross functional partners and senior stakeholders through compelling storytelling that articulates customer value and outcomes. Contribute to a strong design culture through design reviews, workshops, and mentorship. Foster an inclusive, collaborative, and psychologically safe team environment. Partner with product managers, engineers, researchers and other key stakeholders to shape product definition and deliver high quality, customer centric solutions aligned with business goals and technical constraints. Be an advocate for our customers, by understanding sales personas, workflows, and pain points. Translate insights, data, and business requirements into clear UX strategy and design direction.

Requirements

Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
Experience designing and prototyping user interfaces using tools such as Figma (or similar).
Deep knowledge of UX design principles and heuristics, with proven experience creating or working with component-based design systems to build cohesive, scalable user experiences.
A portfolio demonstrating your end-to-end product design work and thought process (please include a link to your portfolio in your CV/resume).
Understanding of AI systems and the broader AI industry, including common design patterns for AI-assisted experiences.
Experience applying emerging practices such as VibeCoding or VibeDesigning to shape intuitive, trustworthy, user-centered AI interactions.
Experience taking product designs from concept to launch, delivering end-to-end solutions that shipped to customers.
Proven ability to advocate for user-centered design, influence product strategy, and drive alignment in fast-paced, ambiguous environments.
You proactively identify problems and collaborate creatively to solve them.

Nice To Haves

Experience designing for enterprise or data-rich applications - familiarity with AI-powered features, enterprise productivity tools, or sales/CRM platforms is a strong plus.

Responsibilities

Lead the design of best-in-class AI powered experiences
Drive rapid experimentation through prototyping, usability testing, analysis, and feedback.
Refine solutions to deliver measurable user and business impact.
Communicate design rationale with clarity and confidence.
Influence cross functional partners and senior stakeholders through compelling storytelling that articulates customer value and outcomes.
Contribute to a strong design culture through design reviews, workshops, and mentorship.
Foster an inclusive, collaborative, and psychologically safe team environment.
Partner with product managers, engineers, researchers and other key stakeholders to shape product definition and deliver high quality, customer centric solutions aligned with business goals and technical constraints.
Be an advocate for our customers, by understanding sales personas, workflows, and pain points.
Translate insights, data, and business requirements into clear UX strategy and design direction.