Senior UX Designer, Amazon Delivery Experience

Amazon•Bellevue, WA

15d

About The Position

Our Middle Mile UX (MMUX) team is seeking a Senior UX Designer to shape digital experiences that power financial automation for one of the world's largest transportation networks. This role leads end-to-end design for solutions that help controllers, auditors, finance analysts, and accounting teams automate invoicing, auditing, payments, and accounting. Your work will create intuitive interfaces that enable teams to investigate anomalies, make efficient decisions, ensure regulatory compliance, and reduce manual effort. The role requires applying human-centered design to develop solutions for complex financial workflows. You'll explore and integrate AI throughout your work, unlocking innovation and enabling strategic thinking in your designs and product features. Product managers, engineers, and leadership are key partners. You'll also work closely with other MMUX designers and researchers who design experiences for drivers, carriers, yard associates, capital planners, and construction managers. MMUX is part of Amazon Delivery Experience (ADX), which innovates and designs experiences for first, middle, and last mile customers. ADX provides support via the Meridian design system, UX writing, accessibility, design principals, UX research, and a large UX community. This role offers the opportunity to work with a talented team building intuitive systems that enhance operational efficiency and financial accuracy. If you have experience delivering design solutions at scale and simplifying complex workflows, this is the place for you.

Requirements

6+ years of design experience
Have an available online portfolio
Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Experience working with stakeholders to plan and execute programs that are strategic in nature
Experience in delivering design solutions for projects of large scope and complexity

Nice To Haves

Growth mindset about and experience working with technological transformations, including AI

Responsibilities

Lead end-to-end UX design for digital products including self-service tools, insights dashboards, and auditing interfaces
Evaluate design performance through user research, usability testing, and performance metrics
Explore and integrate AI: identify opportunities to use AI in work processes and product features to unlock innovation and strategic thinking
Collaborate strategically with partners in planning cycles
Simplify complexity and translate complex financial processes into glanceable, obvious interfaces
Create wireframes, prototypes, and specifications
Iterate quickly, develop multiple solutions, and refine based on user feedback and technical constraints
Apply patterns to ensure consistency and accelerate partners
Advocate for design decisions with supporting context including user research, business goals, and technical constraints
Present and share design work with product teams, engineering leadership, and senior stakeholders