Senior UX Designer - Omni Experience - Walmart+

Wal-Mart • Bentonville, AR

47d • $90,000 - $180,000 • Onsite

About The Position

Omnichannel-focused Senior UX Designer with deep understanding of marketplace-driven product design trends across online and in-store retail ecosystems. Experienced in creating mobile-first e-commerce experiences that drive acquisition and retention through inclusive, high-impact visual storytelling and prototyping. The Walmart+ Design team creates experiences and designs the website and mobile experiences for millions of customers with goal of creating awareness and continuous engagement with the Walmart+ membership program. As a part of the Product Design team that is at the forefront of retail, you will be responsible for building best-in-class experiences that drive continuous improvement and innovation on the world's largest company. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Design role at Walmart could be what you've been looking for. As a Senior UX Designer, you will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the Design Thinking process to collaborate with partner teams, facilitate conversations, create concepts, run design sprints, and build rapid prototypes to leverage collective creativity. You'll focus on growing your strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the broader team. You'll be responsible for creating and championing highly usable experience and bringing the highest level of craft to your work.

Requirements

• Keen understanding of omnichannel marketplace trends influencing customer expectations and business outcomes.
• Proven experience leading market-informed design decisions across 2-3 key initiatives, such as membership onboarding, mobile checkout optimization, and personalized benefits engagement.
• A strategic mindset and a system thinking approach to taking the complex and make it simple.
• You have a strong point of view and are an effective champion for design and inclusive experiences.
• A track record working cross-functionally and shipping successful products.
• Ability to produce great work in short timeframes and adapt to the ever-changing priorities of the business.
• A strong understanding of Design Thinking principles and practices.
• Experience with Design Sprints and Customer Journey Mapping.
• The ability to see problems from various angles and create well-rounded solutions.
• Track record of educating and mentoring designers.
• A self-starter mindset who is well organized and always looking to improve things.
• Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 5 years' experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Nice To Haves

• Degree in HCI, Information Architecture, Digital Design, or similar and 4+ years of experience in product design.
• A strong portfolio showcasing market-driven product design and mobile-first case studies with measurable business outcomes.
• Excellent written and verbal communication.
• Design certification (for example, IDEOU - Foundations in Design Thinking Certificate)
• Driving product development in a user experience area
• Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area
• Related industry experience (for example, retail, supply chain, eCommerce, healthcare)
• UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

• Designing mobile-first e-commerce experiences that boost customer engagement and conversion.
• Building and testing interactive prototypes that communicate high-fidelity design intent for omnichannel experiences.
• Applying inclusive design principles to ensure accessibility and universality in digital touchpoints.
• Designing best-in-class product experiences with a focus on craft.
• Partnering with design research to create insightful design solutions.
• Constantly balancing business goals with user needs.
• Rapid prototyping and experimenting in a fast-paced environment.
• Multitasking across different projects and adapting to changing priorities.
• Working with our Design System team to expand the component library.
• Championing the Design Thinking philosophy throughout the business.
• Communicating effectively with kindness and empathy.
• Collaborating seamlessly with cross-functional partners.
• Staying up to date with the latest trends, in and out of retail.

Benefits

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees