Senior UX Designer

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers wants and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. We are seeking a versatile designer to join our Experience Design team working on restaurant technology used by our restaurant management team. The position requires demonstrable expertise in solutions with strong design work, design sensibility, and articulate storytelling. This is a hands-on role focused on both product discovery and design deliverables. The position involves participating in the entire design lifecycle – such as conducting user research, translating research data into actionable user flows, customer journey mapping, service blueprints, wireframes, signal testing, and high-fidelity designs. The Senior Experience Designer will also assist with the maintenance of the design system, including support in co-writing component specifications and defining accessibility standards. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to take initiative with minimal direction.

Requirements

5+ years of experience in user centered experience design, with a focus on employee facing technology.
Experience working with UX researchers and acting on the research analysis in their design work.
You have a portfolio that demonstrates creative design thinking with an understanding of Human Centered Design.
You are a design thinker who looks holistically for solutions that span the entire user journey.
You understand and can speak to the importance of having familiarity with technical considerations needed across the various platforms we’re designing for.
You have excellent communication and presentation skills.
You are passionate about learning new and emerging design trends.
Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.

Responsibilities

You will ensure there is steadfast user focus throughout the entire product lifecycle process.
You design solutions that are user-centric while also meeting business goals.
You champion ongoing improvements by considering market analysis, user feedback, metrics, and usability findings.
You will partner closely with product management and engineering teams to drive innovation and push the boundaries of what’s possible.
You actively drive the design review cycle and close on design requirements.
You effectively lead collaboration across teams; not just gathering business requirements but support in defining them.
You have experience applying Accessibility best practices (WCAG)