Senior UX Designer, AI Conversation
About The Position
Blink is the user experience firm for the worldâs leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA. This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blinkâs largest client partners. Location: Hybrid, Bellevue, WA Duration: 6 months, potential to extend.
Requirements
- 5â8+ years of experience in UX design, content design, or conversational design.
- Experience for conversational experiences for generative or agentic AI.
- Strong understanding of human-centered design and UX best practices.
- Experience working in agile, cross-functional product teams.
- Portfolio demonstrating conversation flows, UX writing, or AI interaction design.
- Prompt design experience.
- Familiarity with conversation analytics and optimization techniques.
- Conversation flow design and scripting
- Interaction design and prototyping
- Research synthesis and usability testing
- Cross-functional collaboration
- Problem-solving and systems thinking.
Responsibilities
- Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems.
- Translate business requirements and user needs into structured dialogue models and interaction patterns.
- Develop clear, concise, and brand-aligned conversational content.
- Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions.
- Create wireflows, conversation maps, and prototypes to communicate design intent.
- Apply usability testing insights and performance analytics to iterate and improve experiences.
- Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
