Senior User Experience Researcher

Siemens Healthineers

1d•Remote

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use and safe oncology solutions. We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. If you want to be part of this important mission, we want to hear from you. This role will require the successful candidate to reside in Eastern Canada with less than 25% travel requirements and near an international airport for travel. As a senior user experience (UX) researcher, you will be supporting software projects across the organization. Your proximity to clinics, users, and patients will allow you to develop a close, collaborative relationship with our customers to enable the entire team’s user-centered approach. In this role, you will be joining our UX team and reporting to our manager of user research. You will collaborate cross-functionally with best-in-class product managers, designers, developers, and more, and own the entire research process from ideation to the delivery of insights to the team and our executives. If you join us, you will: Gain deep understanding about users with explorative and generative user research, especially in new domains. Identify user needs, behaviors, and motivations to inform product strategy and innovation. Translate complex findings into clear, actionable insights and strategic recommendations. Partner with cross-functional teammates - interaction and visual designers, product managers, and other stakeholders - to identify research needs, goals, and questions, and then plan and execute tactical and foundational research. Moderate inspiring ideation workshops with a global multi-disciplinary team. Define measurable goals for product user experience to align with the project team on the right thing to build combined with a set of testable metrics. Ensure that user insights are reflected in design concepts and solutions. Advocate for end users and promote a research- and data-driven culture across the organization. You are exactly the right person for this position if you are passionate about contributing to the design and development of highly relevant solutions. Additionally, we would like to see the following experience and mindset:

Requirements

A master’s degree in human-computer interaction, psychology or a related field.
8+ years of experience of industry experience in user research with deep knowledge and experience utilizing a variety of research methods, especially with a focus on explorative and generative methods.
Proven ability to think conceptually and work in ambiguous, early-stages of product development and balancing constraints within a regulated industry.
Extensive experience in collaborating with product management, designers and developers to impact strategic decisions.
Strong communication skills and the ability to tell compelling stories with data and insights to product teams and upper management roles.

Nice To Haves

Medical knowledge or experience designing medical devices is a strong asset.

Responsibilities

Gain deep understanding about users with explorative and generative user research, especially in new domains.
Identify user needs, behaviors, and motivations to inform product strategy and innovation.
Translate complex findings into clear, actionable insights and strategic recommendations.
Partner with cross-functional teammates - interaction and visual designers, product managers, and other stakeholders - to identify research needs, goals, and questions, and then plan and execute tactical and foundational research.
Moderate inspiring ideation workshops with a global multi-disciplinary team.
Define measurable goals for product user experience to align with the project team on the right thing to build combined with a set of testable metrics.
Ensure that user insights are reflected in design concepts and solutions.
Advocate for end users and promote a research- and data-driven culture across the organization.