Senior User Experience Designer

Ontra

5h • Remote

About The Position

Ontra is seeking a Senior UX Designer reporting to our Director, UX.
We’re looking for someone excited to champion user insights and drive value by exploring user behavior and feedback, masterfully demo and understand product facets within the Ontra ecosystem, strategically prioritize innovative features while staying ahead of industry trends, and lead a team in delivering seamless, well-designed user experiences.
If you are a highly empathetic Senior User Experience Designer who thrives on user-focused design, embraces emerging AI technologies to elevate user experiences, and collaborates seamlessly with multidisciplinary teams, we'd love to get to know you!

Requirements

• Experience: 5+ years in user experience design.
• Strategic Thinking: Ability to understand and focus on the rationale and outcomes behind design work.
• User Research: Experience in conducting user research, leading calls, and utilizing qualitative and quantitative data to guide UX decisions.
• Prototyping Skills: Proficiency in creating prototypes, with experience in tools such as Figma, Axure, or similar platforms being an advantage.
• Systematic Design: Ability to design with a component library and usability best practices in mind.
• User-Centered Focus: Emphasis on creating simple, intuitive, and easy-to-use experiences rather than focusing on flashy, creative UI.
• Agile Collaboration: Experience working in an agile environment, with flexibility and ability to collaborate across various teams.
• AI Fluency: Comfortable leveraging AI tools to enhance research, ideation, prototyping, and workflow efficiency.

Responsibilities

• User Research and Insight Gathering: Lead efforts to analyze user behavior and gather customer feedback to identify opportunities for enhancing customer value.
• Product Mastery: Demonstrate comprehensive knowledge of the product, its features, and value propositions, while understanding its relationship with the broader Ontra ecosystem.
• Strategic Collaboration: Advocate for and contribute to setting and achieving OKRs, prioritize new features and improvements, and maintain awareness of competitor and industry trends to inform product decisions.
• Team Leadership: Empower and guide team members to deliver exceptional user experiences, ensuring alignment on customer problems to solve and celebrating team achievements.
• UX Design and Innovation: Utilize the design system effectively to streamline UI, leverage AI for optimizing task efficiency, and engage in rapid prototyping for quick iteration and validation.
• Cross-Functional Partnership: Build strong relationships with teams across Customer Success, Marketing, and Sales to ensure cohesive and consistent user experiences.

Benefits

• Remote-first by design, with regular in-person gatherings and hub spaces in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Pick Your Perk stipend to spend on what matters most to you, from well-being and gym memberships, to home office setup, student loans, pet care, and more
• Company-sponsored LinkedIn Learning accounts, department budgets for professional development, and robust onboarding program
• Various options for medical, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed