Senior Used Car Reconditioning Sevice Advisor

Dalton Motors • National City, CA

6d • $35 - $43

About The Position

The Senior Used Car Reconditioning Service Advisor is the central link between the Used Vehicle Sales and Service Departments, responsible for managing the full lifecycle of pre-owned inventory—from acquisition to frontline readiness.

This role drives efficiency, cost control, and quality by ensuring all vehicles are reconditioned quickly, correctly, and within budget. Success in this position directly impacts inventory turn, gross profit, and overall dealership performance.

Requirements

• Experience: 3–5+ years in recon, service advising, or inventory coordination (senior-level preferred)
• Technical Knowledge: Strong understanding of automotive systems and repair processes
• Systems: Experience with DMS and recon software tools
• Communication: Clear, professional, and effective in fast-paced environments
• Organization: Proven ability to manage high-volume workflows with attention to detail
• Valid driver’s license with clean record
• California DMV Verifier License (preferred/optional based on policy)

Responsibilities

• Vehicle Intake & Initial Inspection
• Receive trade-ins, auction units, and acquired inventory
• Perform and document initial visual inspections
• Open and manage internal Repair Orders (ROs) in the DMS
• Reconditioning Lifecycle Management
• Oversee all phases of recon, including:
• Mechanical repairs
• Safety inspections
• Recall verification
• Sublet/vendor services (body, glass, upholstery, etc.)
• Recommend repair scope and recon strategy to Used Car Management
• Workflow & Production Coordination
• Prioritize vehicles to maximize shop efficiency and reduce downtime
• Monitor progress and proactively resolve delays or bottlenecks
• Ensure timely movement from intake → shop → front line
• Cross -Department Communication
• Act as the primary point of contact between:
• Used Car Sales Managers
• Service Technicians
• Parts Department
• External vendors
• Provide consistent status updates and fast issue resolution
• Cost Control & Estimating
• Prepare accurate repair and sublet estimates
• Manage recon spend to meet budget and profitability targets
• Balance cost vs. retail value decisions
• Quality Assurance
• Perform final inspections before frontline release
• Ensure all vehicles meet dealership safety and retail standards
• Minimize comebacks and rework
• Documentation & Systems Management
• Maintain detailed records of repairs, parts, and costs
• Utilize DMS systems (Reynolds & Reynolds, Dealertrack)
• Leverage recon tools (e.g., ReconVision) for tracking and reporting

Benefits

• Full benefits 1st of the month after 60 days of employment including Health, Vision, & Dental Insurance
• 401 (k) Plan
• Paid Vacation
• Employee Assistance Program
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed