Senior Underwriter - CL

EMC Insurance Companies • Colorado Springs, CO

2d • Remote

About The Position

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together. This position can be performed remotely for candidates who reside in CO Essential Functions: Selects, grows and maintains a profitable book of business for assigned high-volume territory with a high level of underwriting authority. Evaluates highly complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes. Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies. Offers appropriate coverage for exposures. Maintains proper file documentation in connection with accounts. Develops and fosters agency relationships. Educates agents on EMC products, underwriting appetite, systems and services. Visits agencies to discuss accounts and provide agents with updates at EMC in order to maximize opportunities. Communicates with agents proactively and anticipates agents and insureds’ needs. Identifies opportunities and potential barriers within agency relationships. Collaborates with marketing representatives to ensure agents receive superior customer experiences and select EMC as their insurer of choice. Effectively explains decisions to accept or reject a risk to agents. Coordinates with marketing and branch management in the agency planning and review processes. Monitors progress of assigned agents and guides agents in achieving annual goals. Seeks feedback from agents and takes action to improve their experience and grow strong books of business. Researches industry changes, competition, target markets and new products, and recommends strategies to branch management. Serves as a mentor for less experienced underwriters. Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations. Supports underwriting management through reviewing work of less experienced underwriters and providing training. Serves as subject matter expert for the branch on less common product offerings and classes of business offered at the branch. Administers and assists with loss sensitive and other alternative rating plans as necessary.

Requirements

• Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
• Five years of experience in commercial lines underwriting
• Excellent knowledge of underwriting and risk analysis
• Exceptional problem-solving skills and the ability to make sound decisions
• Strong customer service skills
• Strong computer skills, including knowledge of Microsoft Office and social media
• Ability to work on multiple projects while meeting deadlines
• Excellent written and verbal communication skills, including the ability to speak effectively before groups
• Ability to work effectively with others, as well as independently
• Demonstrated leadership qualities
• Occasional travel; a valid driver’s license with an acceptable motor vehicle report per company standards required if traveling

Nice To Haves

• Insurance designations, such as CPCU preferred
• Strong presentation skills preferred

Responsibilities

• Selects, grows and maintains a profitable book of business for assigned high-volume territory with a high level of underwriting authority.
• Evaluates highly complex accounts, such as different business operations, multiple lines of business or special pricing requirements, for risk selection and pricing purposes.
• Analyzes exposure, company and branch risk appetite, account premium and loss history, financial data, line(s) of business, price guidance, motor vehicle records, online sources of information, reports from premium audit or risk improvement and other relevant information to underwrite policies.
• Offers appropriate coverage for exposures.
• Maintains proper file documentation in connection with accounts.
• Develops and fosters agency relationships.
• Educates agents on EMC products, underwriting appetite, systems and services.
• Visits agencies to discuss accounts and provide agents with updates at EMC in order to maximize opportunities.
• Communicates with agents proactively and anticipates agents and insureds’ needs.
• Identifies opportunities and potential barriers within agency relationships.
• Collaborates with marketing representatives to ensure agents receive superior customer experiences and select EMC as their insurer of choice.
• Effectively explains decisions to accept or reject a risk to agents.
• Coordinates with marketing and branch management in the agency planning and review processes.
• Monitors progress of assigned agents and guides agents in achieving annual goals.
• Seeks feedback from agents and takes action to improve their experience and grow strong books of business.
• Researches industry changes, competition, target markets and new products, and recommends strategies to branch management.
• Serves as a mentor for less experienced underwriters.
• Answers questions, shares recommendations for complex situations, such as difficult accounts, communication strategies or problematic agency relationships and explains the rationale for recommendations.
• Supports underwriting management through reviewing work of less experienced underwriters and providing training.
• Serves as subject matter expert for the branch on less common product offerings and classes of business offered at the branch.
• Administers and assists with loss sensitive and other alternative rating plans as necessary.

Benefits

• More than 105 years of financial strength and stability
• Named a five-star insurance carrier by Insurance Business America
• Two-time recipient of the Best Practices Award of Excellence from the Independent Agents & Brokers of America
• Multiple locations recognized as Top Workplaces based solely on team member feedback
• Corporate culture that engages and empowers team members to achieve their best
• Outstanding benefits with life, medical, dental, vision and prescription drug coverage
• Competitive paid time off plan and a full day of volunteer time off annually
• Financial incentives, including a 401(k) plan match, pension plan, OneEMC bonus plan and recognition and anniversary awards
• Professional development and growth opportunities, including tuition reimbursement
• Wellness initiatives to improve team member well-being and reduce health insurance costs
• Flexibility to dress for your day and opportunities for alternative work arrangements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level