Small CL Senior Field Underwriter

The Hanover Insurance Group•Worcester, MA

23h•Remote

About The Position

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. Our Small Commercial Underwriting team is currently seeking a Senior Field Underwriter to join our team in New England. This is a full time, exempt role. This role is eligible for a fully remote arrangement. The actual job title and level may be flexible dependent on candidate qualifications and experience. POSITION OVERVIEW: Small Commercial Senior Field Underwriters are responsible for driving the growth of Small CL business by underwriting new business across all lines and sizes of POS and Non-POS accounts. Also responsible for building and maintaining strong agency relationships partnering with Agency staff and SCSMs. The Senior Field UW should work closely with and direct the activities of their UT partner(s) following established workflows

Requirements

Strong underwriting skill and coverage knowledge; ability to make underwriting decisions on POS and CPP accounts up to $50,000 premium size.
Sales orientation: able to solicit, qualify, negotiate and close accounts in a manner that promotes deeper partnership with Agents.
Demonstrated commitment to service and partners; high level of responsiveness UTs SCSMs and renewal UWs demonstrating strong relationship building
Knowledge of competition and current marketplace; apply to all aspects of performing the role responsiveness and willingness to bring appropriate level of understanding to each opportunity ranging from exception to only underwriting on the small BOP to more thorough review on the larger or more complex accounts.

Responsibilities

Categorize and direct UT on next steps to be taken based on assessment and categorization
Document underwriting decisions within standards and expectations in Underwriting systems
Communicate coverages including coverage advantages to highlight in the quoting process, account rounding opportunity, and identify cross-sell opportunity for Specialty businesses on accounts being quoted. The account responsibility falls to the Portfolio underwriter although consultation between Field and Portfolio Underwriter is expected as required. Declination reasons and coverage advantages to Agents to improve hit ratio
Communicate proactively with Agents to convey a sense of ownership and service during all interactions
Instill confidence with agents in their decision to place new business with The Hanover mainly SCSMs UTs and Renewal UW colleagues to communicate difficult messages most effectively with Agent partners and on overall agency management